Personalization is a term used loosely these days, especially in the hospitality industry, and perhaps a better phrase for how it’s actually being used so far might be “contextualized marketing”.
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Five ways how luxury hospitality offers a differentiated experience
With the number of millionaires growing around the world, and the consumer demands of many shifting towards experiences and luxury, it should come as no surprise that the luxury hospitality industry is set for boom times. Nicholas Nahas, partner…
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