Is it ever OK to lie to get an upgrade in a hotel or on a flight?
Hotel staff know guests stretch the truth, and for years, many didn’t mind. But as social media influencers encourage more guests to fib for an upgrade, the industry risks reaching breaking point
read more
Where ski butlers unclip your boots: Is this Europe's poshest ski hotel?
Butlers used to be people who fetched and carried plates, topped up wine glasses and cleared the table after lunch and dinner.
read more
A 289-foot superyacht refitted for 12 guests, complete with a three-deck atrium, VIP terrace, and a sail that doubles as an outdoor cinema.
read more
The Soul of Service: A Timely Lesson in Luxury Hospitality Leadership
On Wednesday I had the privilege of listening to Horst Schulze deliver the keynote at the International Luxury Hotel Association (ILHA) event. It was, in a word, a reaffirmation of my own values regarding luxury hospitality leadership…
read more
The elevation reflects the Group’s confidence in Schupbach’s vision, as Chedi Hospitality enters its next phase of global growth
read more
Rocco Forte Hotels Introduces New General Managers
Rocco Forte Hotels is pleased to announce the appointment of four new General Managers, with the Managing Director of Northern Italy leading the opening of the brand’s newest property, The Carlton Milan. The appointments across the group’s landmark…
read more
MICHELIN GUIDE TO UNVEIL FIRST-EVER GLOBAL HOTEL KEY SELECTION ON OCTOBER 8, 2025
The MICHELIN Guide is proud to announce the launch of its first global MICHELIN Key Selection, set to be revealed on October 8, 2025…
read more
Unique approaches to customer loyalty, partnerships and design have helped keep this Parisian institution a must-visit destination for a century. Luca Allegri tells us how the hotel continually reinvents itself while maintaining its charm…
read more
How Luxury Hotels Are Trying to Out ‘White Lotus’ Each Other
If you don’t have your own Bengal tiger or roller coaster, are you even in the game?
read more
KSL takes control of luxury Soneva brand
After an initial investment in 2019, the PE firms exercised its right to convert securities to take the majority interest.
read more
The Rise of Ultra-Luxury Hotels: Trends and Insights from Adam Mogelonsky’s BITAC Keynote Address
In the world of hospitality, the ultra-luxury segment is undergoing a radical transformation. Adam Mogelonsky, Partner at Hotel Mogel Consulting Ltd., recently shared valuable insights at the recent BITAC Owners Fall event, shedding light on the…
read more
Telephones In Hotel Bathrooms? Know Why This Vintage Luxury Has Now Run Out Of Fashion
For travelers in the 1980s and 1990s, having a telephone in a hotel bathroom was considered a hallmark of luxury. Alongside televisions above bathtubs, bathroom phones symbolised an era of opulence. Their presence in five-star hotels was a clear…
read more
Luxury: How to ensure you remain relevant
As the wider hotel sector continues to evolve, the luxury segment is undergoing a metamorphosis of its own. With demand for luxury tourism and hospitality expected to grow faster than for any other industry segment, and with boutique hotels - across…
read more
The Trump Organization wants to open a luxury hotel in the heart of Israel
Donald Trump’s family business tried to open a luxury hotel in Jerusalem, Israel, according to a report.
read more
The Growing Popularity Of Luxury Branded Residences In London
From Six Senses to the Dorchester, exclusive names in the English capital are now offering five-star service for longer than just a holiday.
read more