How hotels are stopping the 6am sunbed wars this summer after man wins payout
We all know the particular kind of heartbreak that comes from descending to your hotel pool, ready to soak up some rays and sip cocktails, only to find that not a single sunbed is free.
read more
The Weighted Hotel Minibar Is Wildly Outdated
The minibar is supposed to encourage spontaneous indulgence. Sensors totally kill the mood.
read more
'I stayed in the world's largest capsule hotel - I made one awkward mistake'
It costs from £30 a night, is right in the heart of London, but there's a catch - you can only just about sit up in bed
read more
Loyalty Programs: Who’s Really Winning?
I have a love-hate relationship with loyalty programs. Actually, scratch that. Mostly hate. Having sat on the franchisee side of the table, I know first-hand that these programs don’t benefit the hotel. They don’t benefit the traveler either. They…
read more
The middle market embraces lifestyle
As travel habits shift and remote work unlocks new mobility, hotel investors are finding that smaller markets want a bigger experience. It seems that today’s guests aren’t just looking for a bed; they’re looking for atmosphere, design and a sense of…
read more
Is This the Future of Luxury Hotels? This Hotel CEO Weighs In
The luxury hotel industry is changing fast. The Langham Hospitality Group CEO Bob van den Oord discusses how his brand is adapting—and what the future holds for high-end travel.
read more
Hotel Loyalty Race: Marriott Leads, Hilton Is Gaining Fast — See the Top 13 Programs
Based on their six-year growth rates, Hilton Honors is expected to surpass Marriott Bonvoy's membership count in mid-to-late 2026. Other loyalty programs with standout growth rates include Hyatt and IHG…
read more
Couple who complained after being served 'stale' croissants at 'mouldy' French hotel win £4k payout
A couple has won nearly £4,000 in damages after complaining about stale croissants and mouldy rooms during their stay at a four-star French hotel.
read more