IHG taps McDonald’s VP to guide artificial intelligence strategy
With deep technology expertise and franchise understanding, Wei Manfredi joins IHG as senior vice president of AI and architecture.
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By tag
When will humanoid robots start cleaning my hotel room?
As we enter 2026, humanoid robots are no longer a futuristic concept. They are being tested in factories, warehouses, and even domestic environments. With labour shortages still pressuring hospitality operations, the question is no longer if robots…
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AI’s Ridiculous Response to a Ridiculous Question
As I write this article, I’m at the CX Malaysia conference, where I was the opening speaker, watching Dr Shreekant Vijaykar of COPC Inc, one of the other speakers, talk about AI and how you can’t always trust its responses…
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How to Revenue Manage in the Middle of Nowhere
Imagine this: You’re not managing a city hotel. You’re not next to a convention center. You’re not even competing for the same audience as the resort an hour away.
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Iraq launches probe after diplomat accused of taking towels from Jordan hotel
An Iraqi diplomat is in hot water after being accused of stealing towels from a Jordanian hotel. Iraq’s Foreign Affairs Ministry has taken up the case, and even an Iraqi tribe has become involved.
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The Finest Hotel in Kabul by Lyse Doucet review – a monument to Afghan resilience
A sweeping social history of Afghanistan is seen through the lens of Kabul’s InterContinental hotel, where staff endured the horrific realities of life in a war zone
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Former outback pub manager claims ‘rape me’ messages to worker were ‘work terminology’
The former manager of a famous outback pub in a West Australian tourist hotspot has told a jury that messages he sent to his employee asking her to “rape” and “abuse” him were “work terminology”.
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President Donald Trump fumes as Dallas hotel manager beheaded in front of family by Cuban national
US President Donald Trump has directly addressed yet another incident of horrific violence during which a father was beheaded in front of his family, declaring the “time for being soft on these Illegal Immigrant Criminals is OVER under my watch!”…
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He bought the world’s oldest passenger ship — and spent $18 million turning it into a hotel
In 1914, two years after the Titanic embarked on its ill-fated maiden voyage, the steam-powered SS Medina rolled off the shipyard at Newport News, Virginia.
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The AI ‘algorithmic audit’ could be coming to hotel room checkout
Artificial intelligence can lead to surprises in all sorts of places where a bill once would have been considered settled.
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From hashtag to hotel room: The evolution of the social food chain
What do a Saudi influencer-turned-travel agent, a Singaporean AI virtual girl named Rae, and a hashtag with 30 billion views have in common?
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The Hotel Influencer Marketing Model is Broken
Let's be honest, the current influencer marketing model for hotels often feels like a race to the bottom…
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Gregg Wallace's MasterChef role eyed up by 'godfather of hospitality' after controversy
As Gregg Wallace continues to distance himself from allegations of inappropriate sexual behaviour, a restaurateur has reportedly put himself forward to take over his MasterChef role.
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DidaTravel Unveils Surging Hotel Bookings During China’s Golden Week 2024
DidaTravel reveals a surge in global hotel bookings during China’s Golden Week 2024, highlighting the rapid recovery of outbound travel across key regions.
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