Staffing woes and cost inflation batter hotel operators
Midway through 2026, hotels continue to face pressure from workforce shortages, staff churn and rising operating expenses.
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The Aman Infiltration: How a Global Money Laundering Kingpin Tainted a $3 Billion Hotel Brand
As law enforcement closes in on Benjamin Mauerberger’s scam network, the luxury Aman hotel brand faces a boardroom civil war as elite shareholders demand to know how a global fugitive laundered "pig-butchering" proceeds into their $3B portfolio…
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How three hotel CEOs are steering their organisations through change
Three very different hotel organisations - an owner‑operator, a third‑party manager, and a brand affiliation group - are demonstrating how decisive leadership can reshape portfolios, strengthen performance, and prepare businesses for a demanding…
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Flow Thru — this is my abbreviation — is a catch-all phrase that measures how much made it through your business comparing one period to another. What made it through, from revenues to profit. Another term to describe this measurement is retention…
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Sonder Hotels Liquidation Exposes Limits of Tech-First Hotel Models
Sonder's bankruptcy and liquidation after its failed partnership reveal the risks of tech-driven, asset-heavy hospitality models
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Dine And Dash’ Epidemic Compounding Hospitality Crisis
The UK hospitality sector is grappling with a surge in ‘dine and dash’ incidents, as cash-strapped consumers increasingly leave restaurants without settling their bills – delivering another devastating blow to operators already reeling from a…
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French and spanish hoteliers unite against Booking.com
Two law firms—Eskariam in Spain and Geradin Partners in Paris—are teaming up with hoteliers in France and Spain over what they call "excessive commissions" from Booking.com…
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Hotel occupancy falls in the US while room rates rise
Regional performance varied widely, with Los Angeles experiencing significant growth, while Las Vegas faced sharp declines.
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Management challenges, changes for 2025
Addressing labor costs and retention, as well as F&B profitability top of mind for managers who are creating more incentive-based deals.
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