Washington Hotel in Japan discloses ransomware infection incident
The Washington Hotel brand in Japan has announced that that its servers were compromised in a ransomware attack, exposing various business data.
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Hotel tech is advancing, but operational impact still lags: Otelier
Otelier has released The 2026 Hotel Operations Index: Progress, Pressure, and the Path Forward, an industry report developed in partnership with hospitality software company Agilysys and cloud business management company Sage…
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China's market regulator probes Trip.com over suspected abuse of market dominance
China's market regulator has opened a formal investigation into online travel platform Trip.com Group for suspected abuse of its dominant market position and monopolistic practices, according to an official notice released on Wednesday…
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New Authentication Standards for Global Hotel Bookings
The hospitality sector relies on trust, yet centralised guest data systems create a constant security challenge. Data breaches can damage brand reputation and trigger heavy regulatory fines worldwide. Moving beyond traditional username and password…
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Reimagining the Guest Experience in 2025: Why AI Alone Isn’t the Answer
Travel brands are racing to meet the new demands of digital-native travelers. From AI-powered personalization to seamless guest journeys, everyone claims to be reimagining the guest experience. However, the lived reality for many travelers tells a…
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Pudu Robotics, a global leader in service robotics sector, has officially unveiled FlashBot Arm, an innovative Semi-Humanoid Embodied AI Service Robot tailored specifically for commercial service environments…
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Hospitality and travel technology dealmaking ramps up in 2025
Advisors and investment banks are expecting a significant increase in hospitality and travel tech dealmaking in 2025 and beyond.
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Can Forbes Travel Guide solve the commissions conundrum?
Technology giveth and technology taketh away. For travel advisors, the technology provided by third-party companies that consolidate hotel commission payments has moved increasingly toward the "taketh" side over the years…
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E-Sports meets hospitality in tourism game
Wanda Hotel & Resorts, Tencent E-Sports and Jingxiang Technology officially launched the new e-sports hotel brand Jingsheng Hotel at Changbai Mountain Wanda International Resort in Baishan, Jilin province…
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