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Hotel and hostel workers are being tricked into downloading credential-stealing malware by cybercriminals impersonating Booking.com.
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Hotel management platform Otelier suffered a data breach after threat actors breached its Amazon S3 cloud storage to steal millions of guests' personal information and reservations for well-known hotel brands like Marriott, Hilton, and Hyatt…
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Shortcomings in Google’s advertising environment mean that DuckDuckGo is now the browser of choice for Scandinavian hotel chain Strawberry’s employees.
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Many hotel chains are racing to replace the plastic room key with digital options, including Apple Wallet and Google Wallet apps. Plastic hotel key cards have had a rough few years. During the pandemic, touch was taboo, so touchless trends…
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Authorities in several major Chinese cities have ordered hotels to stop using facial recognition technology to verify the identity of guests in a sign the government is responding to public concerns over privacy, financial news site Caixin reported…
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Daixin ransomware gang claims responsibility for the attack. Plus, cybersecurity experts offer some advice.
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Digital guest keys have come of age, overcoming many early hurdles, including technical issues, compatibility, and user adoption. Today, digital keys, accessed through a guest's smartphone, are becoming commonplace at upscale hotels and resorts and…
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In the wake of a recent cyberattack on Omni Hotels & Resorts that prompted a "shut down [of] its systems to protect and contain its data," experts are reminding people of the actions guests can take to preserve their digital safety and weighing in…
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AI-powered tablets can enable housekeepers to fill service requests, update room status, pinpoint their location in an emergency and more via voice command in multiple languages.
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The company said it could face fines in connection with regulatory inquiries stemming from the social engineering attack.
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Hotel chains continue to fall prey to debilitating – and costly – cyber-attacks…
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Research highlights how major attacks like those exploiting Booking.com are executed - Cybercriminals are preying on the inherent helpfulness of hotel staff during the sector's busy holiday season…
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Guests attempt to get into their hotel rooms with the room keycards, but the keycard system is not working.The group of friends celebrating a birthday at the hotel bar goes to "cash out," for the night, but the register and credit card payment…
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Hackers have found a weak link in Booking.com security — its hotel partners. And the threat to Booking.com customers has been stubbornly persistent…
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As IT strategies have evolved amid the digital transformation, an era of generative AI is emerging that is changing the way hotels serve guests…
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The hotel multinational’s multicloud architecture delivers innovative digital services to thousands of franchises and their guests, with an eye toward improving both customer experience and the bottom line…
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The prestigious Marina Bay Sands (MBS) resort complex in Singapore has become the latest major hospitality operation to fall victim to cyber criminals after a serious breach of its Sands LifeStyle loyalty programme, which has seen the data of…
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SiliconAngle reports that organizations in the hospitality industry have been subjected to increasingly sophisticated phishing attacks that involved Domain Name System protocol exploitation to evade detection…
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