Michael Kors (New York) recently opened its new flagship in the China World mall in Beijing…
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In an age of delivery apps and convenience, hotels shouldn’t overlook the minibar
The hotel minibar is dead. And even if it is not lost forever, that little fridge has not been metaphorically plugged in for some time and the nuts could do with a rearrange. I say this as someone who travels often, stays in good hotels and…
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Years at a luxury hotel teach you a lot about people. I could usually tell who would tip well before they even reached the front desk.
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The hidden revenue hack hotels are using to end the year strong
Recent reports from major hotel groups highlight declining results amid economic uncertainty. Tourism-dependent properties are seeing shrinking bookings, unpredictable weather and fewer travelers. But amid these challenges, one revenue driver is…
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Holiday Inn Express adds scent-based alarm clocks to rooms
Wake up and smell the bacon. Holiday Inn Express by IHG is launching a world-first hotel experience with a scent-based alarm clock in an effort to improve guests’ sleep and mornings.
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Five Key Hospitality Trends for Attracting Tomorrow’s Travelers
Picture this: As you step up to the check-in counter at a hotel, the receptionist asks, ‘Have you stayed with us before?’ This seemingly simple question reveals a critical flaw in the hotel’s operations and shows that the hotel is falling behind in…
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10 things you didn’t know about the Holiday Inn brand
From Fun Facts to Pioneering Moments, Illuminating the Brand’s Ongoing Leadership in Mainstream Hospitality
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UAE-headquarteredGlobal Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands, celebrated its 20th anniversary this week in Berlin at the International Hospitality Investment Forum (IHIF), where the then start-up was first…
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Complimentary Minibars - A Refreshing Trend in Hospitality?
A growing trend in the hospitality industry sees select hotels and resorts, including Regent Phu Quoc and Andaz by Hyatt, offering complimentary minibars…
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