Counting the Cost of Contactless
Today’s hotels are embracing the contact-free revolution, seeking to meet the expectations of health-conscious travellers by minimising physical contact and enhancing hygiene protocols…
read more
By tag
Select Tags:
Hotel employees share the 7 red flags to look for when checking into a hotel
Airbnb is losing clients to hotels — but that doesn't mean the latter is always a perfect solution. Some hotels are better than others, and there are a few things guests can look for to see how their accommodations might stack up…
read more
Five Key Hospitality Trends for Attracting Tomorrow’s Travelers
Picture this: As you step up to the check-in counter at a hotel, the receptionist asks, ‘Have you stayed with us before?’ This seemingly simple question reveals a critical flaw in the hotel’s operations and shows that the hotel is falling behind in…
read more
China orders hotels to scrap facial recognition over privacy fears
Authorities in several major Chinese cities have ordered hotels to stop using facial recognition technology to verify the identity of guests in a sign the government is responding to public concerns over privacy, financial news site Caixin reported…
read more
Hotel check-in terminal bug spews out access codes for guest rooms
A self-service check-in terminal used in a German Ibis budget hotel was found leaking hotel room keycodes, and the researcher behind the discovery claims the issue could potentially affect hotels around Europe…
read more
What technology is used in smart hotels?
Smart hotel technology has evolved to the point where integrating it into every stage of the guest journey is as standard as offering an online check-in. As guest expectations continue to evolve, your hotel must rise to the challenge of surpassing…
read more
Hotels are starting to charge for this once-free perk, and you’re not going to like it
Is a fee for extra pillows next? In a world where convenience often comes at a premium, hotels are redefining the boundaries of what was once considered a standard perk…
read more
7 Things to Consider When Implementing Contactless Check-In to Your Hotel
The hospitality industry is undergoing a significant digital transformation, and one of the most promising developments is the rise of contactless check-in. After COVID, contactless check-in is a necessity…
read more