Reimagining the Guest Experience in 2025: Why AI Alone Isn’t the Answer
Travel brands are racing to meet the new demands of digital-native travelers. From AI-powered personalization to seamless guest journeys, everyone claims to be reimagining the guest experience. However, the lived reality for many travelers tells a…
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Artificial Intelligence Is Checking Into Your Hotel – Are You Ready?
Even though artificial intelligence has been a part of our lexicon for more than seventy years, artificial intelligence remains the latest bright shiny thing. Businesses large and small feel compelled to incorporate artificial intelligence into…
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Redefining Hotel Search for Travel’s Experiential Era
Travel search and booking has long been a four-box checklist for the hospitality industry: destination, dates, number of people, and budget. The traveler fills out the basics of a trip, and the supplier — a hotel, an airline, a travel agency —…
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What technology is used in smart hotels?
Smart hotel technology has evolved to the point where integrating it into every stage of the guest journey is as standard as offering an online check-in. As guest expectations continue to evolve, your hotel must rise to the challenge of surpassing…
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Report: Tripadvisor Considering Takeover Bid From Apollo Global Management
Tripadvisor is reportedly considering a takeover bid from Apollo Global Management…
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Could AI be the future of hospitality training?
Zeljana Babic's Xenios Academy blends neuroscience expertise with AI technology. Zeljana Babic is a neuroscientist, entrepreneur, co-founder and CEO of Xenios Academy. The AI-driven platform focuses on education in hospitality training…
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Artificial Intelligence in hotel marketing: use cases and perspectives
Within the framework of FITUR, the international tourism fair that took place recently in Madrid, a round table discussion entitled “Artificial Intelligence in hotel marketing: real use cases” was co-organised by BEONx and Hotelverse…
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DUVE ACQUIRES EASYWAY, BOOSTING AI-DRIVEN GUEST EXPERIENCES
Guest experience platform Duve announced Monday the acquisition of hotel technology company Easyway in a move designed to boost artificial intelligence-driven guest experience management for hotels and vacation rentals worldwide. Terms of the deal…
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AI platform translates hotel guests’ speech into actionable data and insights
The adoption of Artificial Intelligence in both travel and hospitality isn’t particularly new – many tech platforms and service providers have been utilising AI behind-the-scenes for years now…
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How AI Turbocharges Attribute-Based Shopping, Enabling Hotels to Increase Revenue and Profitability
Artificial intelligence (AI) is at the forefront of hospitality technology heading into 2024, and in looking at specific tasks where it can be deployed, a very lucrative application is in attribute-based shopping (ABS)…
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Envisaging the AI Hotel of the Future
Imagine that you are eagerly organizing a weekend getaway for your daughter's 16th birthday…
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How Hotels Can Protect Power Devices from Looming Cyber Threats in an Interconnected IT Environment
As IT strategies have evolved amid the digital transformation, an era of generative AI is emerging that is changing the way hotels serve guests…
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Combining luxurious architecture and natural camouflage together, Mertcan Güldilek’s Nordic Breeze hotel is easy to miss when viewed from above…
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Hotel rooms are starting to feel like they were made just for you. Personalized music plays when you open the door. Lighting and air-conditioning are set to your ideal levels…
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How Dorsett Hotels’ investment in technology is paying off
Hong Kong hospitality brand Dorsett is creating a more tech-centric guest experience at its Gold Coast and Melbourne hotels with the roll out of smart solutions across numerous touchpoints in the guest experience, from pre-arrival to check out…
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Brittain Resorts & Hotels introduces AI-driven BI matrix
Brittain Resorts & Hotels, a full-service hospitality management company in the Southeast, introduces an AI-driven business intelligence technology matrix…
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AI hyper-personalization to catapult hospitality industry to new heights: FHS
Artificial intelligence will soon recommend personalized services to hotel guests based on their previous stays and preferences thanks to its emerging hyper-personalization features, revealed the CEO of a US-based AI insights company…
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Revolutionizing The Hospitality Industry With Artificial Intelligence
The hospitality industry has always been at the forefront of innovation, constantly seeking new ways to enhance guest experiences and improve operational efficiency…
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