How to Help Your Hotel Become Net-Zero
There are a variety of important steps hoteliers can take to reach carbon net-zero targets. Learn what they are in this Q&A with Andre Marino of Schneider Electric.
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Why Hotels Should Be Worried Now About Looming Stagflation
Stagflation, or a mix of slow growth and high prices, would be an unfamiliar crisis. Even the shrewdest hotel executives and investors would need to be on guard.
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European Luxury Hotels Bounce Back from the Bottom
Though luxury hotels are typically the first segment to feel the sting of calamity, they, on average, have a sharper recovery compared to other segments.
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What if hope is not a business plan?
It seems the new normal in hotels is smaller sales teams and the battle cry from these teams is “We are too busy to sell.” RFPs are rolling in again and all they can hope to do is to keep up with them—one at a time…
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Reasons to hire F&B management companies
The ever-evolving state of the restaurant industry has made restaurant management as relevant as it is challenging. Ralph Nader, CEO of Amber Consulting, unpacks this topical issue.
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WILL HOTELS EVOLVE AT THE EXTREMES?
Travel recovery is getting started, but to keep the gravy train going hotels must look not only at what the post-pandemic guest wants but also the customer two years, five years and a decade from now…
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A Short Guide to Cost-Effectiveness – 6 Ways to Reduce the Pressure of Increasing Costs
There’s no way you can avoid the topic of inflation if you’re reading or watching the news. With COVID-19, and now the Russian-Ukrainian conflict, we witnessed a massive increase in the costs of products and services…
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A Day In the Life of a Hotel Front Desk Worker
First, you get to work, and you get to take a look at all of the audits from the night before. Handle the drop from all of the money made during the night shift, and count behind all of the figures the worker left behind…
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Using Technology to Boost Sales
The right tools can help you look deeper into the market to better understand where business is going.
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Sustainability in Hospitality: Building Trust Through Transparency
Is sustainability in the hospitality industry just another trend? Is it one more thing to "check off the list" for General Managers and Marketing Directors to gain a competitive edge or catch up with the hotel next door that just got a green label…
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Are Hotel Guests Talking the Talk but Not Walking the Walk on Sustainability?
A while ago, I was conducting some focus groups with frequent travelers. The participants were educated, experienced, and frequent guests at hotels and resorts…
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Why an RMS Will Never Replace Human Revenue Managers
For some hoteliers, a Revenue Management System (RMS) seems like the ticket to higher occupancy and room rates. Get the software, input some data and away you go. Or something like that.
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Alternative lodging options in the middle east
In the hospitality industry today, customers have a considerable number of alternatives compared to the options that were available only few years ago…
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Three Tactics for Staffing Up Ahead of the Busy Season
From offering flexible scheduling to prioritizing training, these three tactics will help hoteliers improve employee satisfaction and draw in more applicants.
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As travel ramps up, travel professionals face a slew of challenges, including staffing shortages, burnout, high prices and low availability.
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Tourism Tidbits: Getting Ready for the Family Vacation Season
Although most family vacations will not occur in the Northern Hemisphere until June – August, May is the month when families plan their vacations…
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The Travelin’ Man: Understanding What Travelers Want from a Hotel
The pandemic has forever changed the future of travel. However, the travel demand is up much higher, and new travel trends have emerged since restrictions were relaxed.
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BRIDGE FINANCING CRITICAL FOR ENTREPRENEURS
As my colleague Stephen O’Connor says, “bridge lenders are keeping the industry going – they lend where others won’t and have a penchant for executing on the most innovative hospitality projects.” This is truer now than it has ever been with…
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