Tourists break into Rome's Colosseum to drink beer
Back in the days of Ancient Rome, entering the Colosseum without a ticket would have meant you were about to be pitted against wild beasts and fellow gladiators.
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Study: Cybersecurity confidence gap in hospitality, restaurant and retail sectors
New data released from Cornell University’s Center for Hospitality Research and FreedomPay, a global leader in data-driven commerce, reveals that while nearly all (96%) surveyed retail, restaurant and hospitality stakeholders are confident in their…
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INTERVIEW: STEPHEN ALDEN, CEO, RAFFLES & ORIENT EXPRESS
Following a remarkable career spanning three decades in the hospitality industry, Stephen Alden was appointed CEO of Raffles and Orient Express in May…
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INTERVIEW: STEFAN RIER & LUKAS RUNGGER, FOUNDERS, NOA
When Stefan Rier and Lukas Rungger first met and bonded over a few beers, they didn’t realise how significant their friendship and shared design ethos would be…
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Inauguration of the Spark Hospitality Digital Center
The global Spark innovation sphere by Les Roches has grown rapidly in a year, attracting important partners…
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The difference between expense and investment
In the hotel business we need to be relevant and on top of the key issues that make our venture successful and ultimately sustainable in the long run.
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Europe reigning as top destination for 2022
The survey of 9,074 consumers across France, Germany, India, Spain, Russia, Singapore, the UAE, the UK, and the US shows the appetite to travel is high.
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Accor Launches Website Showcasing Residential Offerings
Accor has launched a new website, accor-residences.com, showcasing the group’s collection of branded residence offerings available across the Accor and Ennismore networks. Accor currently operates 70-plus branded residences around the world under 16…
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Four Seasons President/CEO John Davison to retire next year
Four Seasons Hotels and Resorts President/CEO John Davison has informed the company’s board of directors that he intends to retire in 2022. He will continue to lead the company until the selection and onboarding of a new CEO is completed next year…
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Protect Your Guests, Brand from Automated Cyberattacks
No matter how convenient it is to book rooms, how fast the contactless check-in system is, or how clean your hotel is, if you are not protected from automated attacks, you are putting your hotel and your guests at risk…
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Trainline booking platform integrated into Google Maps
Google Maps has integrated rail booking platform Trainline into its app, allowing users to click through from journey searches to buy tickets.
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Hilton Relies on a Former FBI Agent to Keep Its Hotels Out of Harm’s Way
One might say the guiding principle in keeping Hilton’s more than 6,600 hotels safe goes back to Robert Mueller — yes, that Robert Mueller, the former Federal Bureau of Investigation director.
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Larry Cuculic named Best Western president/CEO
Lawrence (Larry) M. Cuculic has been appointed the new president/CEO of BWH Hotel Group…
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Clean guest data and why it matters
Even with the best intentions and training in place, it’s very easy for hotels to experience data inaccuracies…
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Arash Azarbarzin Named Chief Executive Officer for Highgate
Highgate announced yesterday the appointment of industry pioneer, Arash Azarbarzin, as Chief Executive Officer. The pivotal hire signifies Highgate's increased focus on building a world-class team and expanding its luxury and lifestyle capabilities…
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Graduate hotels open in Cambridge and Oxford
Graduate Hotels has opened hotels in Cambridge and Oxford. The two hotels – the Graduate Cambridge and The Randolph Hotel by Graduate Hotels – have opened for overnight stays, with the bars and restaurants opening in coming weeks…
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IHG Hotels & Resorts Launches New Luxury & Lifestyle Brand, Vignette Collection™
IHG Hotels & Resorts has announced Vignette Collection™ as its new Luxury & Lifestyle brand, with hotels in Australia and Thailand the first to join the collection.
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Kempinski Extends Bernold Schroeder's Mandate As Chairman of the Management Board of Kempinski
The Kempinski Supervisory Board has resolved on an early extension of Bernold Schroeder’s mandate as Chairman of the Management Board of Kempinski AG and confirmed his role as Chief Executive Officer of the Kempinski Group. Mr…
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