Gift shops, guests, and gratitude: What you need to sell at your hotel
As a hotel manager, it’s likely that you’ve thought of virtually everything when it comes to ensuring the ultimate guest experience at your property…
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Before March 2020, hotel operations varied hugely. The sector was on a high…
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Going on a vacation might seem like a rather unconventional way to try to improve your sleep habits.
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BIGGER IS ONLY BETTER WITH TRAINING WHEELS ON
In a perfect world, increasing size and scale should lead to operating efficiencies, improved profit margins, a strong growth trajectory (both per unit and in the number of units), career opportunities for employees, and competitive prices and…
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Building a Pet-Friendly Experience: 4 Key Things We Learned from Guest Reviews
More pet owners are looking for ways to share their traveling experience with their furry friends, so what do guests like or dislike when it comes to a pet-friendly hotel experience? Explore our selection of guest reviews…
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5 Reasons Why Employee Safety Devices Are a Must-Have Budget Item for 2023
Hoteliers are knee deep preparing 2023 budgets, but until the hospitality industry is back in full swing, many will be looking for ways to short-cut spending…
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Managing Hotels Through High Inflation
A game of maximising revenues and controlling costs, hears HVS seminar.
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Hotel Leaders: Don't Let Conflict Derail the Creative Process
Conflict has such a negative connotation that I prefer to call it the “creative process.” Constructive debate and discussion are at the root of all truly impactful change…
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European cities to see hotel prices increase in 2023
Hotel prices are set to rise “across the board” in 2023 with European cities likely to see some of the steepest increases, according to a new report from American Express Global Business Travel.
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Mass resignation trails acquisition of Sheraton’s parent company after Indian brothers’ take over
Following the acquisition of a majority stake in Capital Hotel by 22 Hospitality Limited, the entire board of the former have resigned, ushering in a new era in the hospitality business…
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What’s your strategy for tackling rogue wholesalers?
Wholesalers play an important part in hotel distribution, especially if you have large inventories to fill…
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ALL-INCLUSIVE: WHEN CASH IS SCARCE, VALUE BECOMES KING
The past few years have been strange for the hotel industry. First, COVID-19 created a level of disruption never seen before…
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Seven Ways to Plan Your Hotel Budget in Times of Inflation
With the industry still recovering, here are a few things to consider this budget season. Go back to March 2020, and you’ll find a major point of inflection for the hotel industry — one that they’re still reflecting from…
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Three Key Trends for Hotel Conferences and Events This Fall
While demand for events and conferences continues to skyrocket, hoteliers should remain mindful that not all is the same as it was pre COVID-19.
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Top Voucher Mistakes Hoteliers Make and How to Avoid Them
You’ll find many articles on how to market vouchers correctly. This one is a bit different…
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Attracting, managing and retaining the Millennial workforce in hospitality
While the global hospitality industry is expanding rapidly, it is a difficult time for businesses to recruit and retain staff after a distinct labor shortage post-pandemic…
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Top Five Qualities of Successful Hotels
A thriving hotel is something to be proud of. Getting a hotel to a place where it is profitable and successful takes lots of work and careful consideration. Hotels impact guests’ lives in ways that few other businesses do…
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Recruitment Fraud Is A Serious Problem When Hiring Staff
Have you ever been cheated, exploited, manipulated, and jerked around by a candidate who wanted a job in your organization? You may have, but perhaps you don’t know.
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