COULD NFTS FOR HOSPITALITY COME BACK TO BITE US?
Everyone is talking about NFT (non-fungible token) technology, and businesses are spending big bucks on massive opportunities for bringing this technology to the hospitality industry.
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Improve Results With an Integrated and Agile Internal Control Framework
As the hospitality industry returns to the new normal, internal audit departments along with their corporate finance and hotel operations teams have to examine their approach to achieving coverage and compliance with internal controls across their…
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How Modern PMS Technology Improves Staff Retention and the Hotel Operations Experience
Workers are finding modern PMS technology to be more efficient and easier to use because it seamlessly connects nearly every area of hotel operations.
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Hotels that have traditionally catered to corporate travelers mean business when they adapt and add amenities to tap the pandemic-era boom in leisure travel.
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The hotel check-in process has been the same for 100 years
The hotel check-in process is practically the same as it was a hundred years ago. Hotels require guests to register, which involves the guest providing or confirming personal information, including contact information and a signature…
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Building an Effective Revenue Optimization Team
I’ve been thinking a lot lately about moving forward in the field of Hospitality Revenue Optimization.
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Is Your Hotel Fully Compliant with the RAY BAUM's Act?
If guests are still required to dial a prefix before accessing 911 operators, if your front desk still intercepts these emergency calls, or if your MLTS doesn't deliver the street address, floor number and room number from where the call originates…
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BILTMORE’S MURTAGH FOSTERS DIVERSITY FOR GREATER GOOD
Abby Murtagh says she is laser focused on further developing her team because an elevated and empowered staff is what she believes drives results for owners at the recently renovated Arizona Biltmore, A Waldorf Astoria Resort…
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BET Co-Founder Expands Hotel Brand Salamander in Pursuit of the New Luxury
Entrepreneur Sheila Johnson has been steadily expanding her luxury hotel empire. Some call her business, which has lately generated buzz, an overnight success that's been 17 years in the making.
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Rethinking Revenue Management: Making The Case for a Goppar Centric Model
As has been well-documented, the Covid-19 pandemic had a significant impact on the hotel industry.
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The benefits of flexible working practices in the hotel sector
Giving hotel employees the opportunity to organize their professional lives via part-time work, remote work and flexible scheduling brings benefits not just to the personnel’s work-life balance but also to the organization and its capacity for…
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Why your hotel needs a sleep program
It’s likely part of every hotel organization’s reason of being to provide guests a welcome place while traveling where they can get a good night’s sleep to feel refreshed for the road ahead…
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Hotels are busy; ask anyone. Demand is almost back to 2019 levels. However, for most hotels, staffing remains an issue. This means, most hotels are operating with an all-hands-on-deck mentality…
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On-Demand Pay: The Edge Your Hiring Process Needs
If Walmart and PayPal are already using this strategy to recruit new hires, why aren’t you?
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TripBam sees global hotel rates level off
Global hotel rates have declined since early June as slower demand from leisure travellers helped bring down corporate prices, particularly in “primary markets that entertain a strong mix of business and leisure travel," according to a new report…
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Gift shops, guests, and gratitude: What you need to sell at your hotel
As a hotel manager, it’s likely that you’ve thought of virtually everything when it comes to ensuring the ultimate guest experience at your property…
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Before March 2020, hotel operations varied hugely. The sector was on a high…
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Going on a vacation might seem like a rather unconventional way to try to improve your sleep habits.
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