Welcome to the Mille Club: Four Figure Luxury
Over the past year, we’ve bolted out from the gates in the aftermath of the pandemic, staying at multiple properties with daily rates in excess of 1,000 dollars, euros, or pounds as part of our consultancy work auditing luxury hotels to improve…
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How to budget and manage Customer Acquisition Cost
Hotels have probably submitted the budget for 2023 by now, most likely in the traditional format of the P&L with revenue by a few revenue sources and then an endless number of rows outlining the different cost categories…
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How an early nomad’s life shaped Steve Hafner, and how he sees talent, tech and human imagination
From references to Hugh Hefner to learning from his five daughters and how to ace media interviews, this interview with Steve Hafner, CEO and co-founder of KAYAK, covers it all…
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Parent of Trump Hotels and Resorts Found Guilty of Masterminding Tax Fraud Scheme
The Trump Organization, especially the hotels under its umbrella, have been battered in recent months, and its conviction will make the company even more toxic in the hospitality industry.
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Humanize the Employee Experience to Prevent Burnout in Hotel Workers
New research by leading HCM Provider, Ceridian, shows that burnout rates continue to run high among supermarket and hotel industry employees, with 20% workers analyzed experiencing burnout this year and last…
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Climate change and political unrest among the top risks in 2023
The impact of climate change, the ongoing energy crisis and increased political “polarisation” across the world are among the top risks that businesses face in 2023, according to security specialist Healix International…
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Proven Strategies to Increase Hotel Occupancy
There are a few statistics that stay top-of-mind for any hotel manager: Occupancy rate, or the percentage of rooms that are full on any given night, is one of the big ones — and with good reason.
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Hotel Employees Thankful for Panic Buttons
While verbal or physical assaults of a staff member may be rare, those on the receiving end say they are grateful that management and owners care and are prepared
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5 tips on how to become a hotel General Manager
The General Manager role at a hotel is a senior role typically reserved for someone with 15 to 20 years of experience…
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Sparking Passion For Hospitality In Gen Z
Generation Z (Gen Z) follows after the Millennials and defines individuals born between 1997-2013. Gen Zers are entering the workforce with a different set of expectations and aspirations for their careers and work-life balance…
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The 33 Definitive Hospitality Industry Statistics You Need to Know For 2023
As 2022 comes to a close and we gather with industry experts, peers, and colleagues to prepare for the year ahead, we find ourselves looking upon a terrain that is no longer desolate but thriving…
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Are Airport Hotels Still Popular for Meetings?
Despite the current chaos surrounding air travel, airport hotels are recovering from low pandemic occupancies at a faster pace than urban hotels…
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How Psychological Safety Can Create a Happier, More Resilient Workforce
When team members feel psychologically safe and comfortable bringing their whole selves to work, they are empowered to come up with creative solutions to problems, find new ways to collaborate and communicate…
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Driving Hourly Holiday Employment: Financial Instability, Career Progression, Economic Uncertainty
Axonify’s 2022 State of the Seasonal Worker Report finds frontline workers are leveraging seasonal work to get their foot in the door, progress their career.
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Fighting the slump: How to increase bookings during slower months
It’s been long accepted that a hotel’s ebbing low-season revenue is just another one of the industry’s unpleasant realities. No matter how large or small the property is, every hotel owner has struggled with managing the slower season…
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By necessity or design, Caribbean resorts are going off-grid
From logistics to upfront costs, becoming a green, reduced-carbon resort is a challenge. But it's one that quite a few Caribbean resort owners are not shying away from.
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Do you need a degree to work in hospitality and tourism?
The hospitality and tourism industry is one of the biggest in the world, employing roughly one in ten people worldwide. One of the reasons why so many people are drawn to work in this industry is because it is so accessible for newcomers…
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A New Day in Revenue Management, Again
As the hotel industry continues to recover from the COVID-19 pandemic, hotels are looking for opportunities to drive top-line sales.
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