The post-pandemic boom continues for resorts
Resorts are increasingly attractive to institutional investors. Funds like CIG, a Singaporean sovereign wealth fund, and insurance companies Swiss Life and Aviva, are becoming more active in the resort space, according to industry experts…
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LodgIQ Launches its Guide to Future-Proof Hotel Revenue Management Strategies
New resource offers actionable insights for hotel owners and revenue managers seeking integrated commercial approaches
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Waiters and hotel staff: Italy invests €120 million to improve staff accommodation
An innovative measure to address one of the main challenges facing the tourism and hospitality sector: the difficulty seasonal workers have in finding affordable accommodation. With a total allocation of €120 million spread over three years, the…
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Did Revenue Management kill hospitable in hospitality?
Let’s talk about the elephant in the lobby. It’s this: Revenue Management made hospitality… kinda less nice.
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Have ‘Best of’ Lists Made Travel More Bland?
The 50 Best dictates where to stay. Do its judges even know what they’re talking about? Some of the most influential hospitality rankings in the world are produced in a homely office park in Crawley, an exurb of London. There amid the square bushes…
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CEO Turnover Hits Record High – That Means More Corporate Events
A wave of CEO turnover is creating new demand for in-person gatherings. From leadership summits to town halls, companies are convening under new leadership.
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Three Critical Clauses Hotel Owners Overlook in Their Management Agreements
As a hotel consultant, I have reviewed and negotiated hundreds of hotel management contracts. Each agreement contains hundreds of clauses and provisions that require negotiation. Because hotel companies negotiate these agreements all the time…
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The hospitality industry has long been powered by women but it wasn’t until the mid-1990s, when Singaporean hotelier Cristina Ong founded Como Hotels and Resorts that female founders started to attract the spotlight. Women like Rosewood’s Sonia…
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Hotel giants should mind the channel
Several major hotel brands have announced their entry into the African safari industry in pursuit of new markets and experiences – but not without challenges.
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What People Get Wrong About Tipping Hotel Housekeepers
Hotel guests often interact with a number of staffers ― from valets to bellhops to lobby bartenders. And in these exchanges, it’s common knowledge to tip them accordingly…
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How insurance has become a disruptive force in hotel underwriting
After years of pandemic-driven disruption, RevPAR has largely returned to pre-2020 levels across many US hotel markets, particularly those with strong leisure demand. This metric increased by 1.8 percent last year, with CoStar noting it reached…
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Hotels work to retain foreign staff to tackle labor shortage
As inbound tourism to Japan skyrockets, the hospitality industry is facing a labor shortage and is increasingly relying on foreign staff to clean rooms, make beds and keep hotels running.
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Holidaymakers staying at a four-star hotel in Spain have been prevented from leaving via the front door - after local police said it was not conforming with tourism regulations and locked it up.
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Travel advisories, tariffs create headwinds for US hotels
There might be turbulence ahead for U.S…
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Outrageous demands from jet-setting billionaires when they stay at the world's best hotels
Olivia Ferney has had lobster flown across islands, been berated over the brand of bottled water in a minibar and nearly lost a $100,000 booking because there weren't enough TVs in a mansion.
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Outdoor Hospitality in Europe: The Rise of the Horizontal Hotel
Outdoor hospitality in Europe – once seen as rustic or seasonal – is experiencing a major transformation.
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ClickFix phishing surge spoofs Booking.com to target hotels
Research from Cofense Intelligence has identified a series of Booking.com-themed phishing campaigns targeting hotel chains in the accommodation and food services sector.
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Macau has attempted to improve hotel room shortage via improved licensing legislation – Gov’t
The Director of the Macao Government Tourism Office (MGTO), Maria Helena de Senna Fernandes, recently highlighted the evolving landscape of tourism legislation and visitor engagement in Macau.
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