The post-pandemic reality for travel: What's really changed?
It would be easy and optimistic to suggest that the worst of the COVID-19 global pandemic is over. But infection rates are still increasing worldwide at around 700,000 per day and so the reality would indicate otherwise…
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3 ways to build business resilience for hotels & resorts
The uncertainties brought by COVID-19 were a deadly blow to both livelihoods and bottom lines, and it continues into 2021…
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New Research: 5 Things Hoteliers Need to Know About OTA Travelers
Travel providers continue to feel the effects of the Covid-19 pandemic, but many would agree that as widespread vaccine inoculations roll out, rapid testing sophisticates, and health passports are developed, there is a light at the end of the…
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Want your hotel to rank higher on Google? Do this.
True story: I used to hate SEO. As a hotel marketing manager sitting on-property, it felt like this big, challenging, technical task hovering over everything I did….
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Tripadvisor Takes Unusual Route With Private Equity Help to Build Its New Subscription Offering
Tripadvisor acknowledges that it is building its new subscription program, Tripadvisor Plus, with wholesale rates from “aggregators” — that it refuses to identify — covering 100,000 hotels…
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HB Exclusive: NextGuest Merges with Cendyn
Cendyn, a leading provider of cloud software and digital marketing services for the hospitality industry, and NextGuest, a New York and Munich-based CRM and digital marketing leader, combine to become the largest scalable CRM and digital marketing…
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SiteMinder: Travel Planning Is Returning in 2021
SiteMinder World Hotel Index has revealed two reasons for the travel industry to remain optimistic this year…
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Fetch.ai launches AI travel agents to reduce hotel booking distribution cost
Fetch.ai has unveiled Autonomous AI Travel Agents to enable hotels to offer tailored accommodation services to customers.
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GlobalData: Travelers May Choose Direct Booking Over OTAs Post-Pandemic
Online travel agents (OTAs) were the primary choice of booking channel for 44% of global respondents in Q3 2019, according to GlobalData, a data and analytics company…
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How travel booking behavior has changed due to Covid-19
A new normal for the travel industry is here and travel marketers are adapting to shifting consumer expectations during the pandemic…
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Updated Airbnb IPO Filing Sets Pricing Range With $35 Billion Valuation
Airbnb plans to raise $2.5 billion with an initial public offering that will price shares in the range of $44 to $50, according to an updated filing on Tuesday. The Airbnb IPO could occur in mid-December…
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82% of families already have travel plans for 2021: Vrbo
Yahoo Finance’s Alexis Christoforous and Jeff Hurst, Vrbo President, discuss travel trends amid the COVID-19 pandemic.
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In the modern age, how businesses engage their customers continues to evolve rapidly. Consumers have changed how they search out the brands they want to buy from, how they choose between options and what they expect with regards to service…
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Writing your plan for 2021 starts with the PMS
Planning ahead into 2021 amidst ongoing second wave lockdowns, staged reopenings and the dangling carrot that is a vaccine is a doozy…
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Airbnb Considers OTAs as Biggest Competitors, Not Hotels
How Airbnb sees itself matters, not only for the future of the company but how markets and competitors react to such a globally disruptive force that has emerged out of nowhere in the last decade.
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Tripadvisor says travel remains top of mind for consumers
The travel industry is pinning its hopes of recovery on an innate desire to travel and pent-up demand. New research from Tripadvisor shows 65% of consumers are thinking about their next destination.
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How hotels can use top-of-funnel data to capture recovering demand
As hoteliers engage in the budgeting process for 2021, one thing that’s clear is that demand and financial projections for the months ahead are anything but clear…
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What Hotel KPIs Analyze Complete Operational Performance?
Consulting the right hotel KPIs can help juice a hotel’s bottom line. But just any old metric won’t do. If hoteliers want to uncover financial weak spots, revamp operations and boost profit, it requires complete operational metrics…
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