This as-told-to essay is based on a conversation with Tan Hong Kai, senior butler for Marina Bay Sands Hotel. It has been edited for length and clarity.
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Hyatt, Hilton, Marriott, and IHG Are Redefining the Shape of Global Hospitality Industry
The global hospitality industry is witnessing a transformative era, with major hotel brands such as Hyatt, Hilton, Marriott, and IHG Hotels & Resorts at the forefront of innovation. These leading brands are redefining the travel experience by…
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The Rise of Ultra-Luxury Hotels: Trends and Insights from Adam Mogelonsky’s BITAC Keynote Address
In the world of hospitality, the ultra-luxury segment is undergoing a radical transformation. Adam Mogelonsky, Partner at Hotel Mogel Consulting Ltd., recently shared valuable insights at the recent BITAC Owners Fall event, shedding light on the…
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How to develop a successful revenue management strategy
Jim Cockell, the owner and operator of The Old Stocks Inn, epitomises the entrepreneurial spirit of the modern independent hotelier. His journey to transforming a 17th-Century Cotswolds coaching inn into an award-winning boutique hotel is a…
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Grupo Vidanta, the leader in luxury hospitality and world-class entertainment in Mexico, proudly announces the official launch of VidantaWorld, a brand-new universe of luxury vacation experiences that aims to revolutionize the global travel and…
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Orient Express Corinthian – sails unfurled and interiors unveiled
Orient Express Corinthian, the first of the two Orient Express yachts, will set sail in June 2026 to cruise the Mediterranean, Adriatic and Caribbean seas. Here’s what we know…
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Accor teams with space exploration company Orbite to forge new frontiers in hospitality
Orbite has raised $4 million in series A funding to grow its private luxury astronaut business and develop its Spaceflight Gateway Campus.
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LVMH Invests in French Boutique Hotel Group Les Domaines de Fontenille
Continuing its expansion into hospitality and experiences, LVMH Moët Hennessy Louis Vuitton has invested in Les Domaines de Fontenille, the French boutique hotel group co-founded by a former fashion executive…
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The luxury hotel bubble: A warning to the industry
In the world of luxury hospitality, a storm is brewing beneath the surface of seemingly endless growth and expansion.
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A Game of Hospitality Commercialisation in Boutique Hotels
Boutique hotels, once cherished for their authenticity and intimacy, are now being redefined by major hospitality chains.
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Telephones In Hotel Bathrooms? Know Why This Vintage Luxury Has Now Run Out Of Fashion
For travelers in the 1980s and 1990s, having a telephone in a hotel bathroom was considered a hallmark of luxury. Alongside televisions above bathtubs, bathroom phones symbolised an era of opulence. Their presence in five-star hotels was a clear…
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How Bev King built Z Hotels into a hospitality powerhouse from the ground up
Bev King, the Founder and CEO of Z Hotels, discusses how he created and scaled Z Hotels, the brand’s ‘compact luxury’ concept, its strong company culture and his three wishes for how the government can improve the fortunes of hospitality…
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Luxury: How to ensure you remain relevant
As the wider hotel sector continues to evolve, the luxury segment is undergoing a metamorphosis of its own. With demand for luxury tourism and hospitality expected to grow faster than for any other industry segment, and with boutique hotels - across…
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APEC hotel openings and pipelines hit new highs in 2024
As the region continues its upward trajectory, India, Vietnam, and Indonesia lead the way, setting the stage for further growth in the coming years.
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As far-reaching as the vision of Saudi Crown Prince Mohammed bin Salman is, the fruit of his efforts is becoming apparent. The kingdom aims to provide tourists and visitors with the royal treatment through a first-of-its-kind seven-star hotel…
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How Marriott Adds Boutiques With its Design Hotels’ Brand
Design Hotels is a Marriott brand that isn't quite a Marriott brand. It's more like an exclusive hotel club where 60% of owners have never run a boutique before. New boss Stijn Oyen is fine-tuning its strategy…
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Five-Star Hotels Aren’t Always Better than Four-Star Hotels. Here’s Why.
With luxury room rates on the rise, four-star hotels are finally having their moment.
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Is the Emory the Most Private Hotel in the World?
It took me a while to locate the entrance to The Emory. At first, I chalked it up to my notoriously horrendous sense of direction—drop me off a few blocks from my apartment that I’ve lived in for five years, and there’s a good chance I’ll still get…
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