HB Exclusive: NextGuest Merges with Cendyn
Cendyn, a leading provider of cloud software and digital marketing services for the hospitality industry, and NextGuest, a New York and Munich-based CRM and digital marketing leader, combine to become the largest scalable CRM and digital marketing…
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From the rebound of key hotel performance metrics to the potential return of group demand and international travel, the U.S. hotel industry could take its first steps on a long road to recovery in 2021…
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Writing your plan for 2021 starts with the PMS
Planning ahead into 2021 amidst ongoing second wave lockdowns, staged reopenings and the dangling carrot that is a vaccine is a doozy…
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What to Do With Hotels That May Never Reopen Due to COVID
One feature of post-COVID New York City just may be large, hulking, dark buildings, a legacy of the hotels that have or will have closed permanently due to an extreme revenue shortage brought about by lockdowns that deprived them of their clientele…
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How to Boost Guest Loyalty and Profitability Through Pricing?
After finding its way from the airline industry into the world of hotels, hoteliers have continuously improved their pricing strategies, from weekend or seasonal rates via BAR levels to completely open rates…
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New Fornova Report Gives Actionable Insights To Hoteliers For Navigating the COVID-19 Crisis
As hotels around the globe continue to grapple with the impact of the coronavirus pandemic, we have released a comprehensive report exploring the steps hotels can take to navigate the ‘new normal’.
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3 Pace Report Metrics That Will Reveal Hidden Revenue
For many hotels, the time-honored Pace Report forms the heart and soul of their RM analysis. Pace Reports are usually designed to give the reader a quick snapshot of future rooms revenue versus the previous year…
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Optimize Your Weekly Revenue Strategy Meeting
As revenue managers, we eat sleep and breathe reports, channels, daily rates, pace, etc – but are we articulating the importance of these items to other teams within our organization?
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US hotel profits at best level since start of pandemic
The latest P&L data from STR shows that U.S. hotel profitability picked up in July as more segments started to record positive performance.
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