Victor Clavell, a seasoned hotelier with 30+ years of experience, is appointed CEO of Urban Resort Concepts, leading portfolio management and expansion in Asia.
read more
Victor Clavell, a seasoned hotelier with 30+ years of experience, is appointed CEO of Urban Resort Concepts, leading portfolio management and expansion in Asia.
read more
Tattarang signals hospitality ambitions, weighs ESG costs
Last year, Fiveight, the property arm of Australian private equity group Tattarang, bought the Waldorf Astoria-branded hotel tower project in central Sydney from Lendlease and Mitsubishi Estate for a cool AUD$575 million. The under-construction…
read more
Innocorn Introduces AI Kimiya Elevating Luxury Hotel Guest Interactions to New Heights
Innocorn, a trailblazer in AI innovation, is excited to unveil AI Kimiya, a cutting-edge in-room assistant designed to elevate guest experiences in the hospitality sector. AI Kimiya is poised to transform how guests interact with hotel services…
read more
Branded residences, one of the fastest-growing sectors in hospitality, will take center stage at FHS World (30 September to 2 October), with a dedicated, full-day conference led by one of the sector’s leading innovators Accor One Living…
read more
Derelict, dire and dead: What Birmingham could look like without hospitality and tourism
The UK hospitality and tourism sector is battling a critical talent shortage – with 86% of people in Birmingham believing the sector only offers short-term career opportunities.
read more
Israeli Hotels See Increase in Occupancy Amid Rising Prices
With the summer break in full swing, Israelis opting to vacation domestically rather than overseas. The ongoing conflict and the uncertainty of air travel, compounded by numerous flight cancellations, have dampened the desire to travel…
read more
Gen Z sees potential in hospitality apprenticeships
New research from Greene King highlights a growing interest in hospitality apprenticeships among the younger generations in the UK, with 83% of people viewing apprenticeships as a viable alternative to university…
read more
Korean Telco giant KT’s Midas touch with hotel business
KT Corp., one of South Korea’s top three mobile carriers, is on a roll with the hotel business despite its late foray into the hospitality industry by turning its old buildings and lots sitting idle in a declining era for landline phones into…
read more
Evergreen apologizes over Chinese flag furor at Paris hotel
The management of Taiwan's Evergreen Laurel Hotel on Thursday issued an apology for not including the Chinese flag in the Olympics decor at its Paris hotel, which had offended some of its patrons.
read more
Lang & Schwander principals buy southeast Swiss hotel
Sebastian Lang and Marcus Schwander, hotel interior design company Lang & Schwander’s principals, have acquired Hotel Engadinerhof in Pontresina, southeast Switzerland. Financial specifics of the transaction were not revealed…
read more
What I learned leading a customer service seminar at an elite Mexican hotel
A few years ago, the manager of a boutique hotel in Guanajuato asked me to lead a customer service training for the hotel’s reception, restaurant and cleaning staff. As a business trainer in the United States, I’d led customer service training many…
read more
Auberge Resorts Collection names new CEO
Christian Clerc has been named president and CEO of Auberge Resorts Collection. Clerc succeeds former president and CEO Craig Reid, who is retiring after 10 years at the helm of the company. Clerc's appointment is effective Sept…
read more
Chinese mainland netizens are calling for a boycott of a hotel chain owned by a Taiwan-based company after its hotel in Paris, popular among Chinese mainland travelers, refused to display the Chinese national flag despite the fact that the hotel was…
read more
Cardo Roma, the inaugural property of a new lifestyle brand by Marriott Bonvoy
Cardo Hotels is the latest diffusion line from hospitality giant, Marriott Bonvoy, set to join its line-up of big-hitter properties such as The Ritz-Carlton and St…
read more
RedDoorz Eyes IPO to Build Southeast Asia’s Largest Hospitality Firm
While the Indian IPO market is strong right now, global markets aren't as friendly, as a result RedDoorz is taking a measured approach with its IPO plans.
read more
Airbnb to mimic luxury hotel services to offer guests more
Accommodation rental giant wants to expand its experiences to offer services such as massages and private chefs.
read more
Rubber ducks riding high from Hong Kong to hotel rooms to cruise ships. Why so?
In 2023, when Dutch artist Florentijn Hofman’s inflatable giant yellow rubber duck returned to Victoria Harbour (this time as a pair, in the artwork Double Duck), the Mandarin Oriental, Hong Kong hotel took advantage of its bird’s eye view of the…
read more
San Francisco's glitzy hotels have been plunged into massive debt following a dramatic drop off in tourism to the Golden Gate City.
read more