China’s youth rebel against hotel price hikes — with tents
Refusing to pay holiday markups of 300%, young Chinese travelers armed themselves with tents and transformed public spaces.
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Did a Hotel’s Request for Survey Responses Cross an Ethical Line?
Have we, as a society, reached peak customer satisfaction survey? It’s not unexpected to be asked to submit feedback, either on an internal system or on a public-facing website like Tripadvisor, for everything from a hotel stay to a technology…
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Why Japan’s hotel operators have nothing to fear from tourism backlash
Political turmoil, a cost-of-living crisis and ire towards tourists are unlikely to keep Japan from being a top-performing hotel market
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Airbnb Ramps Up Its Hotel Biz With Global Job Openings
Airbnb has said it wants to “aggressively” expand its hotel business, and Skift has found several job openings that point to a global scale: Postings include positions for managers covering the U.S., Mexico, Canada, Europe, the Middle East, and…
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The oldest Las Vegas hotel has a job opening of a lifetime for any thrill-seeker brave enough to try and hunt down ghosts haunting the storied casino’s halls…
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The #1 Mistake Hotels Make with AI: Bolting It onto Old Workflows
AI is everywhere right now. It’s in your newsfeed, in the trade magazines, at the hotel conferences, and yes, even creeping into those late-night WhatsApp chats with fellow operators. The promises are shiny: faster check-ins, smarter pricing…
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In an Indian hinterland town, hotels become Japanese havens for auto expats
In India's Gujarat, eating meat or seafood is frowned upon, but in the state's dusty industrial town of Vithalapur, hotels with names like Osaka Palace are churning out ramen and tempura - all to please the Japanese auto engineers and managers who…
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'I stayed in the world's largest capsule hotel - I made one awkward mistake'
It costs from £30 a night, is right in the heart of London, but there's a catch - you can only just about sit up in bed
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Hotels are one of the most compelling – and misunderstood – asset classes in commercial real estate.
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Luxury Hotels Are Launching Elevated Cruise Ships and Calling Them ‘Yachts.’ But Are They?
At first glance, the difference between a cruise ship and a yacht seems obvious. One conjures images of a floating city built for the masses; the other, of exclusivity and intimacy. But now some of the world’s most prominent hotel brands are…
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9 hotel habits boomers refuse to change, no matter how outdated they are
From checking in at the front desk to collecting hotel toiletries, these nine classic habits reveal how boomers experience travel differently.
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Hotels get in on the experience economy
Hotels are betting big on the experience economy and are revamping their digital platforms to become travel marketplaces that curate and sell memorable moments alongside their rooms…
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Helsinki ranked the world’s most sustainable tourist destination for the second year in a row
For the second year in a row, Helsinki has been ranked first in the Global Destination Sustainability (GDS) Index. The latest results were published on Tuesday 23 September.
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How to prepare Your Hotel For The Agentic AI Upheaval?
I believe priority #1 for independent hoteliers, midsize and smaller hotel brands is to create true two-way APIs among three crucial technology pieces: PMS-CRS-CRM.
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Preferred Hotels & Resorts launches legendary 17-night private jet journey
Preferred Hotels & Resorts unveils its first ever private jet experience, Legendary Journeys – The Ultimate Private Jet Experience by Preferred Hotels & Resorts, in partnership with Bucketlist Xperiences…
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Korean retail, hotel sectors brace for influx of Chinese tour groups
South Korea’s duty-free, hotel and retail sectors are stepping up efforts to attract Chinese tourists as the government will allow group travelers from China to enter the country without visas starting September 29. The move, which permits visits of…
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Relief for campaigners as five-star hotel on Milos’s famous ‘moon beach’ halted
Environmental campaigners have welcomed a decision to halt construction of a disputed five-star hotel on a Greek beach known for its outstanding natural beauty.
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Who’s the Hermit in the Presidential Suite?
In hotel penthouses around the globe, rock stars and heads of state have been displaced by cocooning patients looking to emerge as immortal butterflies.
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