Does Your Hotel Have Cyber Insurance?
Only 35 percent of hospitality businesses do even though 78 percent would benefit. Here’s what you need to know.
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The Future of Hospitality CX: Top Predictions for Drivers of Bookings and Loyalty
Here are four predictions for what hospitality companies will need to do in 2022 to embrace the future of hospitality and drive bookings and loyalty.
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Beyond the Booking: How to Maximize a Digital Concierge
A digital concierge taps the power of AI to deliver an enhanced experience for guests and staff — as long as it is implemented properly.
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Chexology Launches Chexpass, the Digital Claim Ticket for Apple Wallet and Google Pay
The First "Tap and Go" Technology That Eliminates the Paper Claim Ticket in Checkrooms
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Makeready Hotel & Restaurant Brands Standardizes POS Across Its Portfolio
Hotel and restaurant operator seeing a rise in employee and guest satisfaction as its POS drives consistency across all hotel restaurants.
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SELFBOOK RAISES $25M IN QUEST TO REINVENT HOTEL PAYMENTS
New York-based Selfbook, a hotel payment software startup, has raised $25 million in Series A funding at a valuation of $125 million.
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Inauguration of the Spark Hospitality Digital Center
The global Spark innovation sphere by Les Roches has grown rapidly in a year, attracting important partners…
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Hilton unveils new tech enhancements for guests
Hilton has revealed its latest in a series of technology innovations that enhance the guest experience across the company’s 18 hotel brands.
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Protect Your Guests, Brand from Automated Cyberattacks
No matter how convenient it is to book rooms, how fast the contactless check-in system is, or how clean your hotel is, if you are not protected from automated attacks, you are putting your hotel and your guests at risk…
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A Systematic Approach to Monetizing New Hotel Offerings
There's no doubt, hotels today still rely heavily on occupancy to drive non-room-related revenue at their properties…
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Five essential social media strategies to help increase guest bookings
In today’s modern, internationally-connected world, it’s no longer enough to simply offer your guests an exclusive, multi-star resort experience at your hotel…
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The Lasting Tech Trends That Fad-Averse Hoteliers Are Pursuing Now
If you’ve ever stayed in a hotel whose guest rooms still had iPod docking stations, you have an intuitive grasp of why hotel executives are nervous about investing in guest-facing technology…
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Pandemic Twist Emerges on Bookings for Hotels in Tussle With Online Resellers
«Hotel companies have broadly resisted using aggregators such as Expedia and Booking.com for online sales so far during the recovery because of somewhat surprising factors. Yet the temptation remains». Sean O'Neill…
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Hotels Must Learn Lessons from Airlines to Bounce Back Stronger After Pandemic
Using interconnected technology platforms to drive the digital transformation of the industry and provide guests with increased choices and control over their stay will be the key to success.
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Sixt to launch driverless “robotaxi” service in Munich
Munich-based car rental and ride-hailing firm Sixt has announced plans to pilot a new driverless “robotaxi” service in the Bavarian capital next year.
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IHG and Josh.ai Create Voice-controlled Smart Hotel Room
Introducing artificial intelligence in a way that feels natural. IHG Hotels & Resorts has designed the hotel room of the future, partnering with Josh.ai to create a voice-controlled smart room at the Kimpton Rowan hotel in Palm Springs, CA…
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Understanding the Security Risks of Your Hotel’s PMS Data Hosting Environment
Whether hosted in the cloud, on premise, or in a self-managed data center, managing your security risks should be IT’s top priority to keep your data, and your guests, safe
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WHAT DO GEN Z TRAVELERS WANT FROM ONLINE TRAVEL BRANDS?
Travel brands eager to engage with young consumers have for years focused on one key segment: millennials.
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