How to Reduce Unpredictable Guest Behavior
The Importance of Automated Forecasting of True Inventory Availability
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8 digital marketing trends that will still be relevant in 2022
Digital marketing no doubt is changing constantly. But take a pause here. If you look closely behind all these shifting tectonics, there are a few core principles that form the foundations of every marketing campaign…
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4 Reasons Why It's Critical to Resolve Agent Voice Quality & Connectivity Issues in Real-Time
As we've all experienced, it can be a hassle to have to call a company's customer service or contact center in order to resolve an issue you are experiencing…
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How are Millennials Influencing the Hospitality Industry?
Millennials are now the largest adult cohort worldwide with roughly 1.8 billion people equaling 23% of the global population…
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Next Level Innovation: the 5G Hotel Experience
The global pandemic has affected nearly every aspect of business and dramatically altered the state of business travel, leisure travel, events and conferences.
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7 restaurant technology trends to watch in 2022
The restaurant industry has traditionally been slow to adopt technology and innovative digital solutions. But in 2020 and 2021, the COVID-19 pandemic changed that and forced food and beverage outlets to look beyond the traditional…
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Five Things Hoteliers Should Know About Securing Equipment
To keep their guests, employees, and properties secure, hoteliers today must consider both physical and digital environments…
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JIN JIANG PARTNERS WITH TENCENT TO SPUR HOSPITALITY INNOVATION IN CHINA
Two of China’s largest hospitality and technology companies will work together to drive innovation in the country’s hotel industry.
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Hospitality Technology Announces 2021 Hotel Visionary Award Winners
Choice Hotels International and Loews Hotels & Co. honored for outstanding achievement, vision and leadership in technological innovation.
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2022 predictions for business events
2022 will be a year of rebuilding and recovery for the business events, accommodation, and meetings industry, according to the HBAA, soon to be known as beam.
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Five proven methods to boost security at your hotel
As a hotel manager or owner, your primary goal in business is more than just operating at a profit. You also want to make sure that your guests have a safe and enjoyable stay while on your property, too…
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Top digital marketing trends and predictions for 2022
It’s that time again when we all collectively look at the digital trends and opportunities for the new year. Naturally, Google leaders from across Europe, the Middle East, and Africa (EMEA) are looking ahead too…
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Does Artificial Intelligence Have a Place in the Travel Industry?
Why AI Technology has Failed the Hospitality Industry – Thus Far
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Welcome Mobile Engagement to Revamp Your Guest Hotel Experience
A strategic investment in SMS, MMS, mobile app, and native mobile wallet enables hotels to engage guests driving greater action and loyalty.
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It’s What’s Behind The QR Code That Counts
Since the beginning of the pandemic, half of all full-service restaurant operators across the country have implemented Quick Response (QR) code menus, and there has been a 750% increase in QR code downloads over the past 18 months…
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Three Things Hoteliers Should Know About Personalizing Guest Experiences
Hoteliers often pride themselves on providing a positive guest experience. Much of that discussion focuses on the on-property experience…
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As we move towards the end of a roller coaster of a year for our industry, the ever so popular pineapple, the early symbol of hospitality, has taken a hit as we pivot around so many obstacles that go against the normal traits that come so naturally…
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Eurostar begins SmartCheck contactless travel trial
Eurostar has launched its contactless travel trial, allowing customers to complete ticket and passport checks at home, before using biometric face scanners to verify their identity at St Pancras International station…
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