What Revenue Managers Can Learn From Electric Wiring
I recently decided to rewire a couple of light switches at home. One upstairs, one downstairs. Simple job. Two switches. Two lights. One brain (mine). What could go wrong? Plenty.
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The big chains are dominating Asia’s hotel pipeline
Travellers across Asia Pacific will soon find even more familiar hotel brands and loyalty perks, thanks to a dramatic rise in brand expansion by global operators.
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Price remains top priority for corporate hotel programmes
Price “remains king” when travel buyers are putting together their programmes of preferred hotels, according to new research from the Global Business Travel Association (GBTA).
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Should the Government be Regulating Commissions Hotels Pay to the OTAs?
Recently, the Switzerland’s price watchdog (Der Preisüberwacher / Le surveillant des prix) ruled that Booking’s hotel commissions were 'abusively high' and ordered the OTA to lower them by 25% for Swiss hotels…
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Asset sales after Hyatt’s Playa deal will be key
If everything goes according to plan, Hyatt expects to own Playa next week. But the real estate sales announced after will have everyone’s attention.
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How to Build a Smarter Comp Set in 3 Simple Steps
If your hotel is still using an outdated Comp Set—or worse, none at all—you’re flying blind. The right Comp Set is more than just a list of nearby hotels. It’s a strategic tool that helps you maximize revenue, control costs, and stay ahead of the…
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During the EHL Open Innovation Summit in Lausanne, we had the opportunity to sit down with Dr…
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A Closer Look: 4 AI Voice Tools Transforming How Hotels Handle Reservations and Guest Communication
Phone inquiries haven’t gone away—but the way hotels handle them has. In fact, the guest journey is becoming increasingly voice-enabled, and AI is stepping in to handle the rising demand for instant, intelligent communication…
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International tourist arrivals grew 5% in Q1 2025
International tourist arrivals (overnight visitors) increased by 5% in the first quarter of 2025 though results were mixed among regions and sub-regions.
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Every One of Marriott's Hotel Brands, Explained
We break down each of Marriott’s more than 30 hotel brands, highlighting key differentiators and market positioning.
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APAC hotels defy tariffs to woo investors
Hotel investment volumes in Asia Pacific surged to reach 90 per cent of 2019 levels last year, beating EMEA (75 per cent) and the Americas (60 per cent) in terms of investor recovery…
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From hashtag to hotel room: The evolution of the social food chain
What do a Saudi influencer-turned-travel agent, a Singaporean AI virtual girl named Rae, and a hashtag with 30 billion views have in common?
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What is fuelling the hotel conversion frenzy?
The US hotel market is in the grip of a full‑blown conversion boom - and investors are here for it. Rising construction costs, tight zoning and a thirst for speed to market have pushed brand‑to‑brand and adaptive‑reuse projects to the front of deal…
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Nearly half of the projects in Europe’s hotel pipeline are under construction at Q1 close
Europe’s hotel pipeline reached 1,683 projects in Q1 2025, with strong growth in renovations, upscale segments, and new project announcements.
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How to Turn Your Hotel Website into Your Best Salesperson
A hotel website has one overriding job: sell the experience. It should feel like an extension of your property – authentic, functional and persuasive.
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CEO-to-Worker Pay Ratios Top 500:1 at Major Hotel and Travel Companies
Many companies have said there’s no standard methodology for determining the ratio for CEO-to-median employee pay, which makes direct comparisons tricky.
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What Marriott, Hilton, IHG and Hyatt execs think about development in 2025
A trade war in recent months spurred uncertainty not seen in the global financial markets since the start of the pandemic…
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Running a successful hotel is predicated on a lot of things. The PMS is pivotal.
There are humans in Stanley Kubrick’s “2001: A Space Odyssey,” a film now 57 years old but still seems ahead of its time. The central character in the film is not of flesh and blood, but rather an AI, named HAL, derived from the rather longish…
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