Luxury Hotels in Korea Ride K-Food Wave With Kimchi Exports
What began as a side business rooted in Korean culinary tradition has become a full-fledged export strategy for the nation’s top hotels. As premium kimchi gains traction among global consumers, luxury hotel brands are ramping up production and…
read more
In the early 2000s, the online travel landscape looked very different from today. Expedia, Orbitz, Hotels.com, Travelocity and CheapTickets all operated as independent companies, competing aggressively for consumer attention…
read more
Independent hotels face pressure as global travel market shifts in 2025
Independent hotels worldwide are navigating a market shaped by rising operational costs, persistent staff shortages, and evolving traveller expectations.
read more
Institutional capital buying into ultraluxury
Family offices and high net worth individuals have dominated investment in small, ultraluxury hotels for years. But Ad Altius CEO Thomas Brown says that is starting to change with institutional capital recognizing the value of scarcity and since…
read more
Airbnb seems set up for hotel expansion, competition with OTAs
Airbnb is changing its service fee structure from split to single fee, potentially positioning the company to compete with online travel agencies (OTAs) like Expedia and Booking.com. But not all affected will benefit. While it may give the…
read more
Hotel Sales Teams Need Fewer Leads, Not More
Stop Chasing the Wrong Leads. Start Closing the Right Ones.
read more
Luxury hotel REIT Braemar up for sale
The luxury hotel REIT said it doesn’t believe it “can flourish in today’s market environment” and will begin the sales process immediately.
read more
Why Trinity’s CEO is bullish on the current deal environment
CEO Sean Hehir discusses Trinity’s latest transactions, what he's seeing in the M&A market right now and the robust state of leisure travel.
read more
Booking.com and hotels increasingly go their separate ways
Hotels are reporting a significant recent drop-off in sales from online travel agencies (OTAs), particularly Booking.com, after “leaning” away from them in recent years, alongside other broader industry trends…
read more
Still Pitch Slapping? Let’s Fix Your Hotel Tech Sales in 2025
Why your hotel tech sales strategy is annoying buyers and what to do instead
read more
Four-star hotel in Spain fined for scanning guest's ID card
The Spanish data protection agency (AEPD) said that this practice during the check-in process at accommodation establishments constitutes an "excessive processing of personal data"
read more
Deanonymize Your Guests to Improve Guest Hospitality Experiences
As I make the rounds conducting hospitality industry training, I sense that more and more hoteliers are truly understanding the difference between “guest service excellence” and “hospitality.”
read more
Radisson Hotels Now Launches Flight Booking Portal in India
Radisson is the latest to offer integrated trip booking services in India, indicating a larger trend - everyone wants to cut the middleman by becoming the middleman.
read more
Premier Inn should loosen up a little as it expands
Whitbread’s budget chain keeps tight control of its UK hotels but needs more flexibility overseas
read more
Fitness & Wellness Brands Must Embrace Hospitality Principles, Leaders Say
As new technology continues to proliferate, top executives believe brands that hone in on the human touch will win in 2025 and beyond
read more
The case for mixed-use hospitality
The evolution of leisure real estate is well underway, driven by shifts in consumer demand and an increasing desire for flexible spaces that combine multiple asset classes. As the middle class expands globally and remote working culture becomes…
read more
Did Revenue Management kill hospitable in hospitality?
Let’s talk about the elephant in the lobby. It’s this: Revenue Management made hospitality… kinda less nice.
read more
Bosphorus landmark waterfront hotel Les Ottomans sold for $80M
Les Ottomans, one of Istanbul’s most iconic waterfront properties, was sold for ₺3.2 billion ($80 million) on Monday in a court-ordered foreclosure auction to BLG Capital, a company led by prominent real estate investor Serdar Bilgili…
read more