French and spanish hoteliers unite against Booking.com
Two law firms—Eskariam in Spain and Geradin Partners in Paris—are teaming up with hoteliers in France and Spain over what they call "excessive commissions" from Booking.com…
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Kyoto hotel forces Israeli tourist to declare non-involvement in war crimes - report
The tourist referred the incident to the Israeli Ambassador to Japan, Gilad Cohen, and sent a letter to Kyoto Governor Takatoshi Nishiwaki raising concerns over discriminatory practices.
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Influencer Marta Hermoso Arrested In Hotel Robbery Case
Marta Hermoso, the influencer accused of being an accomplice in the robbery of a luxury hotel in Madrid, has found herself at the center of a sensational legal drama that has captivated both social media and traditional news outlets. The case…
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Couple who ran Swedish eco-retreat fled leaving behind barrels of human waste
A Danish chef couple who attracted international acclaim with a “forest resort” in Sweden have been tracked down to Guatemala after apparently going on the run from tax authorities, leaving behind 158 barrels of human waste…
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Italy’s Law Cracks Down on Fake Hotel and Restaurant Reviews
Italy is taking strong steps to protect its tourism industry by targeting fake hotel and restaurant reviews with new laws.
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Booking.com phish uses fake CAPTCHAs to trick hotel staff into downloading malware
A new phishing campaign that uses the fake CAPTCHA websites we reported about recently is targeting hotel staff in a likely attempt to access customer data, according to research from ThreatDown.
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Explore the 2024-2025 Foreigners in China Update, offering insights into shifting foreign talent trends, compensation changes, and evolving workforce dynamics, helping businesses navigate China's evolving labor market and strategic hiring decisions…
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When hotel owners secure a franchise or management agreement for a hotel with a carefully chosen global brand, they don’t always think about regulating the details of the future sale of the hotel. Unless you have negotiated the transfer approval…
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How hospitality operators can combat payment fraud
Security threats are increasing in the hospitality industry. In the past year, over a third of hotel businesses have reported a rise in fraud attempts, while the proportion of guests concerned about booking fraud is as high as 71%. Among those who…
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New laws drive hotels to explore digital ID solutions
As the hospitality industry faces new identity verification regulations across Europe, there is pressure on hotels to adopt digital identity solutions. As Spain’s hospitality industry learned in November, new legal requirements can be challenging…
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7 hotel industry trends to keep on the radar for 2025
The hotel industry is poised for significant shifts in 2025, with private- equity (PE) firms continuing to play a prominent role in hotel asset acquisitions. As economic conditions evolve, emerging trends in experiential travel, asset positioning…
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Spain chaos as squatters take over 100 rooms in another hotel ahead of holiday season
Squatters have taken over another hotel in Spain, after last month it was reported that squatters had taken apartments at a popular resort in Majorca — and locals are becoming increasingly concerned
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Scammers run riot on Booking.com
A lack of proper checks is leaving Booking.com wide open to scammers, according to an investigation by Which?.The consumer champion has called for the holiday booking platform to do more to prevent fraud on its site ahead of the Online Safety Act…
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New York City is set to close a controversial migrant shelter at the Roosevelt Hotel
A Manhattan hotel-turned-shelter is set to close after becoming an emblem of New York City's fraught effort to manage an influx of international migrants.
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Security being stepped up to prevent squatting in Mallorca's hotels
Some establishments are easier targets than others
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Milos: Ministry Suspends 5-star Hotel Construction Near Sarakiniko Beach
The Greek Ministry of Environment and Energy has ordered the suspension of construction of a five-star hotel near iconic Sarakiniko Beach on Milos, pending a legal review of the building permit. The directive was issued to the island’s planning…
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Minister touts registration system
Attracting unregistered hotel operators into the registration system could realise significant hidden tourism revenue, potentially lifting the total revenue tally to 3.5 trillion baht if successful, says the Tourism and Sports Ministry…
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Couple who complained after being served 'stale' croissants at 'mouldy' French hotel win £4k payout
A couple has won nearly £4,000 in damages after complaining about stale croissants and mouldy rooms during their stay at a four-star French hotel.
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