Rhodes Honors Repeat Visitors from UK, Sweden, Poland and The Netherlands
The Municipality of Rhodes has honored a number of repeat visitors from the United Kingdom, Sweden, Poland, and the Netherlands for the continued love and support they show to the island…
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Hotels are starting to charge for this once-free perk, and you’re not going to like it
Is a fee for extra pillows next? In a world where convenience often comes at a premium, hotels are redefining the boundaries of what was once considered a standard perk…
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AI hyper-personalization to catapult hospitality industry to new heights: FHS
Artificial intelligence will soon recommend personalized services to hotel guests based on their previous stays and preferences thanks to its emerging hyper-personalization features, revealed the CEO of a US-based AI insights company…
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TrustYou Insights - Nordic Wonders: Top Hotels and Destination Insights
As a travel enthusiast or industry professional, you understand the importance of reliable data and comprehensive information when planning your journeys…
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How The Digital Guest Journey Is Unlocking The Next Era Of Hospitality
Hotel guest expectations have never been higher. Through a combination of steady technological advancements and demographic changes, the lives of modern consumers have become deeply linked to their mobile devices…
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Catalysts for Change: 5 Innovative Ways Hoteliers Can Adapt to Today's Travellers - By Peter Waters
Amadeus is passionate about travel and we know our partners are too…
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Scotland's Gleneagles named the hotel with the best service in the WORLD in prestigious awards
The hotel has won the World's 50 Best Hotels' ‘Art of Hospitality’ award for 2023 - Gleneagles, located in the heart of Perthshire, first opened its doors in 1924…
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When the zipper on my grandmother’s 1960s-era dress gave out before an event at a historic San Francisco hotel, and with no time to visit a tailor or buy a new outfit, all I could think was: thank goodness for Tom Wolfe, the man who first introduced…
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The product will assimilate relevant general hotel information from existing resources about the property and surrounding area in order to generate auto-responses using contextual guest information like reservation details and guest profiles…
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ReviewReplyGPT Announces Restaurant AI Review & Reputation Management Software
A new reputation marketing solution powered by GPT-4 technology has been announced by ReviewReplyGPT, leveraging AI to craft review responses.
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The rat in that Abuja hotel, by Charles Dickson
In a shocking twist of events, a prestigious luxury hotel recently welcomed a new VIP guest that has undoubtedly set the hospitality industry abuzz. Say hello to the hotel’s uninvited but determined guest – the rat…
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Agoda’s annual Customer Review Awards recognize nearly 24,000 properties across 125 markets for outstanding service, with Asian properties securing top spots.
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With WooHoo® Voice AI technologies integrated with GoTickin, hotel guests can now directly request amenities like toiletries and room maintenance along with food & beverages, room controls, etc. through a simple voice or touch command…
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When It Comes to the Benefits of Guest Messaging Technology, More Hoteliers are Getting the Message
The State of Travel 2023 report, published last month by Skift Research, contains more than 250 insights. But there was one statistic that stood out for us: the low adoption (10%) of guest messaging platforms by hotels worldwide…
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7 Things to Consider When Implementing Contactless Check-In to Your Hotel
The hospitality industry is undergoing a significant digital transformation, and one of the most promising developments is the rise of contactless check-in. After COVID, contactless check-in is a necessity…
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How Innovative Technology Can Help Your Resort Capitalize on 6 Emerging Wellness Trends in 2023
As resorts strive to cater to guest demands, they find that wellness is top of mind for many guests in 2023…
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One passenger forcibly removed from overbooked Wizz Air flight in Norway
An overbooked Wizz Air flight W4 3216 from Oslo Torp Sandefjord (TRF) to Bucharest Otopeni (OTP) faced a tense situation when three passengers were left without seats after boarding was completed…
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Customer Service Secrets from the Five-Star Hospitality Industry
Every business can benefit from treating customers like five-star guests.
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