Wayne Lappage loves virtual cards – in principle. “The benefits are huge,” says the global commodity manager for travel and expense at mobility IT systems company Yunex Traffic. “You get enriched data; you’ve got better control in terms of spend…
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From picket lines to policy: the legacy of Canada’s longest hotel strike
Canada’s longest hotel strike, at the Hôtel des Gouverneurs in Trois-Rivières, spanned nearly four years and became a landmark in the country’s labour history.
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Hotel development booms in Africa, boosted by Egypt and Marriott
This year’s Hotel Development Pipeline Report, the definitive study of international hospitality development projects in Africa, reveals record activity. There are 577 hotels and resorts, with 104,444 rooms, in the development pipeline, up by 13.3%…
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The travel trends of the future
Artificial intelligence could end up closing down the world of travel as it increasingly limits results to a traveller’s known wants and desires as opposed to giving them fresh ideas.
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How hospitality operators can combat payment fraud
Security threats are increasing in the hospitality industry. In the past year, over a third of hotel businesses have reported a rise in fraud attempts, while the proportion of guests concerned about booking fraud is as high as 71%. Among those who…
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Living in a hotel – the rise of branded residences
Changing lifestyles, global migration patterns – and plenty of wealthy people – are fuelling the demand for standalone properties built and managed by luxury hotels and consumer brands
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ALIS luxury, lifestyle panel tackles big questions
Build or buy, brand or run independent? First Hospitality’s David Duncan offered keen insights into the decision-making process during ALIS session.
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Bankrupt Signa Seeks €370 Million From Sale of Vienna Park Hyatt
Administrators of bankrupt Signa Prime Selection AG are preparing to launch the sale of the Vienna Park Hyatt and adjoining luxury retail premises, including Prada’s flagship store, according to people familiar with the matter…
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Airbnb or hotel for a European trip? Cost, comfort and community impact compared
Remember when booking an Airbnb instead of a hotel was one of the best money-saving travel hacks? A lot has changed since then.
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Luxury hotels fuel Latin America’s growing pipeline
The hotel construction pipeline in Latin America saw impressive growth in Q4 2024, reaching a total of 685 projects and 110,033 rooms.
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Hotel chain ditches Google search for DuckDuckGo — ‘subjected to fraud attempts daily’
Shortcomings in Google’s advertising environment mean that DuckDuckGo is now the browser of choice for Scandinavian hotel chain Strawberry’s employees.
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How Machine Learning Can Help Hotels Via Segmentation Recommendations
Into 2025, this is going to be the ‘year of data’ wherein hotels now have the tools to develop real-time data flows and structured data warehouses to conduct proper AI-driven analyses. Lucrative and alluring in theory; the reality here still far…
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Review of 2024: The year in APAC hospitality deals
The appeal of hospitality has driven a surge in transactions across Asia-Pacific in 2024, with JLL forecasting that the region will reach a record $12.2 billion in hotel deals by year end…
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Jeremy McCarthy: 2024 marked watershed moment for wellness in hospitality
For three decades, the wellness trend in hospitality has been gradually gaining momentum. Yet, according to Jeremy McCarthy – group director of leisure, spa and wellness at Mandarin Oriental – the industry shattered an “atmospheric ceiling” in 2024…
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Striking SF hotel workers reach tentative deal with Marriott, others remain on picket line
A nearly three-month-long hotel workers strike in San Francisco is almost over for thousands of employees, but the fight will continue for others.
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Maine company wants to create a new American hotel chain
HomeAwhile, an apartment-style hotel being built in Scarborough, could set a blueprint for modern extended-stay lodging. The group behind it was shaped by working class roots.
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How hospitality companies are redefining the customer experience
Personalisation, food & beverage, and market research are fundamental to creating hospitality experiences that increase loyalty and revenue.
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Cheval Collection: the rigour of hospitality
Cheval Collection comments on what the Build to Rent sector can learn from hospitality, and why it might not be what you think.
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