Booking.com and hotels increasingly go their separate ways
Hotels are reporting a significant recent drop-off in sales from online travel agencies (OTAs), particularly Booking.com, after “leaning” away from them in recent years, alongside other broader industry trends…
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Olga Polizzi, Deputy Chairman and Director of Design at Rocco Forte Hotels
As a new chapter unfolds at The Charles Hotel in Munich, Olga Polizzi, speaks candidly about the nuances of revisiting an existing project, the value of creative partnerships, and the subtle shifts in guest expectations…
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The Serviced Apartment Sector in Europe 2025
The European serviced apartment sector recorded a solid performance in 2024, supported by robust leisure demand and a recovering corporate segment. In spite of above-average increases in supply in this asset class, the occupancy levels observed…
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Midscale Hotels and Experience-Focused Resorts Drive Profit Gains Across Europe
Some parts of the European hotel market are doing much better than others — and the winners might not be who you’d expect.
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How Art-Invest improved revenues, profit and value at the Leonardo Royal Hotel Berlin Alexanderplatz
Since acquiring the Leonardo Royal Hotel Berlin Alexanderplatz four years ago, Art-Invest Real Estate has improved revenues, profit and value at the 346-bedroom property.
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Please hold, your upgrade is coming: 10 promising European startups focused on hospitality
Hospitality is built around people. It covers everything from restaurants and hotels to guesthouses and campsites, focusing on how visitors are welcomed, served, and looked after. It is a day-to-day, operational sector that relies heavily on timing…
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Four-star hotel in Spain fined for scanning guest's ID card
The Spanish data protection agency (AEPD) said that this practice during the check-in process at accommodation establishments constitutes an "excessive processing of personal data"
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Patrick Saada - Boutique hotels vs. large hotel investments
Patrick Saada highlights boutique hotels as the future of hospitality.
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Why Asian investors are zeroing in on Europe
The flow of Asian capital into European hotel and living real estate is expected to increase over the coming years, according to industry experts.
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Hospitality CEOs on the future of travel in 2030
Each year, CEOs of the Global Hotel Alliance’s 45 member brands are invited to gather at a standout property within the group’s portfolio for a week-long summit of strategy sharing, future-gazing, and relationship-building, punctuated by fine dining…
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Premier Inn should loosen up a little as it expands
Whitbread’s budget chain keeps tight control of its UK hotels but needs more flexibility overseas
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European hotels rebuff Airbnb's overtourism claims
Last summer, tourists in Barcelona were drenched by water pistols by local residents demonstrating against overtourism in their city. In Genoa, Italy, protesters carried out a “noisy stroll,” dragging suitcases through the city to make their…
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European hotels show interest in AI but gaps remain
According to a recent survey conducted by the University of Applied Sciences of Western Switzerland Valais (HES-SO Valais-Wallis), the interest is there, with hoteliers reporting AI can be useful for reservations (68%), marketing (62%), customer…
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Interview with Barbara Muckermann, Group CEO of Kempinski Hotels
Barbara Muckermann has been the Group Chief Executive Officer of Kempinski Hotels for just over a year, after spending most of her professional career in the cruise industry, notably at the helm of Silversea Cruises. She is an active member of the…
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Why foreign investment is rushing to Germany
Rising leisure tourism, favorable exchange rates, and opportunities for conversions and franchise partnerships are fueling international investor interest in the German market, led by upscale and luxury investments in primary markets such as Berlin…
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US visitors fuel hotel expansion across Europe
Europe’s hotel industry is thriving on an unprecedented influx of US travellers, with millions of Americans flocking to cities and resorts across the continent.
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The Hotel Industry's Bold Play: When Your Biggest Partner Becomes Your Target
Across Europe, we're witnessing an unprecedented wave of collective legal action as hotel associations in more than 25 countries have joined forces to sue Booking, seeking billions in damages for commissions paid between 2004 and 2024…
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Have ‘Best of’ Lists Made Travel More Bland?
The 50 Best dictates where to stay. Do its judges even know what they’re talking about? Some of the most influential hospitality rankings in the world are produced in a homely office park in Crawley, an exurb of London. There amid the square bushes…
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