The Pacific Asia Travel Association (PATA), in collaboration with the Research Centre for Digital Transformation of Tourism (RCDTT) at the School of Hotel and Tourism Management of The Hong Kong Polytechnic University (PolyU), has released the PATA…
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AI summaries of Tripadvisor hotel reviews understate complaints, investigation finds
Tripadvisor’s new AI-generated review summaries for hotels have not picked up on reports of food poisoning, sexual harassment and hygiene failures, an investigation has found.
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The Media Mention Is Now a Distribution Channel—Is Your Hotel Treating It That Way?
Lighthouse research finds 82% of AI hotel recommendations draw from OTAs and editorial media, meaning press coverage in outlets like Condé Nast Traveler now directly drives booking visibility, not just brand awareness…
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What a British etiquette expert would never do in a hotel
From noisy corridors to thieving toiletries, William Hanson reveals the hotel habits that horrify him most.
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EVT Hotels and Resorts has jumped on the AI bandwagon, becoming the first ANZ hotel group to launch its app in ChatGPT, a step forward in its digital evolution.
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Independent hotels are not handed a playbook. They have to build their own from scratch.
Independent hotels have a freedom that branded hotels do not always have. They can build an experience around a specific location, a specific guest and a specific point of view…
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Emirates launches world's most comprehensive travel insurance
Emirates has become the first airline in the world to offer Comprehensive Travel Cover, an industry-first travel insurance product that handles it all, including medical cover for conflict-related incidents, backed by airline-managed hotel…
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Hotel owners say Marriott’s reward program is ripping them off
A group of hotel owners are sick of footing the bill for Marriott customers who cash in their credit card points for discounted stays.
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Time Travel Through Food: At the Imperial Hotel, Tokyo, the Past Is Still Being Served
Restaurants worldwide are rethinking how meals are experienced, complementing technical excellence with a greater emphasis on memory, heritage and narrative…
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Patriarchate approves turning historic Buyukada Greek orphanage into hotel
The Fener Greek Orthodox Patriarchate has decided to turn the historic Buyukada Greek Orthodox Orphanage into a hotel, saying the severely damaged wooden landmark can no longer be kept up without a sustainable income model…
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Hotel Zed’s “The Love Nest”: Canada’s First Hotel Room Made for Sex
Canada’s first hotel room designed exclusively for sex has just opened its doors and you’ll never guess where it is.
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New research shows over half of hospitality recruiters are most likely to hire graduates they have a connection to, as concerns about skills gaps in young talent increase.
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NYU IHIF 2026 Takeaways: Optimism, Smarter Growth and the Women Leaders Reading the Market
At the 48th Annual NYU International Hospitality Investment Forum, hospitality leaders pointed to resilient demand, renewed transaction activity, repositioning opportunities and practical AI as signs of a more disciplined growth cycle ahead…
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The School of Hotel and Tourism Management of The Hong Kong Polytechnic University is delighted to announce that Mr Horst SCHULZE, Founding member of The Ritz-Carlton Hotel Company and Founder of The Capella Hotel Group was inducted into the SHTM…
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AI Reshapes Hotel Paid Media as Click-Through Rates Plummet
The rise of AI-driven search and advertising is rapidly changing the effectiveness and strategies of hotel paid media, with declining click-through rates, increased zero-click searches, and a shift in advertising power from Google to Meta, requiring…
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Hotel Giants Bet India’s Local Travel Boom Can Defy Slowdown
Major global hotel chains including Marriott, IHG and Hilton are aggressively expanding in India, betting that a domestic tourism boom can withstand a broader consumer spending slowdown and stock market slump…
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Beijing business hotels enter a new price war
On May 21, at the 2026 TravelDaily Digital Intelligence Conference · Beijing, Jason Li, General Manager of Guangzhou Lvxun Digital Technology Co., Ltd., shared the latest insights into Beijing's business travel market in a presentation titled "How…
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Hotel chain latest to shutter business in Cuba in latest blow to island’s tourism
Spanish hotel chain Meliá is significantly reducing its operations in Cuba, joining a growing list of companies limiting their presence on the island…
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