For decades, coffee shops have represented the most visible and aspirational part of the coffee industry. Expanding through physical retail locations was widely viewed as a sign of growth, scale, and market dominance…
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Choice Hotels International Announces CEO Transition
Choice Hotels International, Inc…
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Booking site crackdown failed to cut online hotel prices – but unlocked cheaper deals offline
A major French policy designed to make hotel prices more competitive online may not have worked as intended, but it did unlock cheaper deals for customers booking directly with hotels.
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Luxury hotel groups court Latin America’s wealthy travelers
Global hospitality brands increase focus on Brazilian, Latin American consumers as geopolitical tensions reshape luxury tourism flows
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John Lewis unveils new hospitality brand ‘Platter John Lewis’
John Lewis is unveiling its new own-brand café and restaurant concept, Platter John Lewis, as part of a multi-million pound investment in its in-store dining experience.
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Common User Experience UX Pitfalls That Kill Hotel Website Conversions and How to Fix Them
You can drive all the traffic in the world to your website, but if the experience is frustrating, confusing, or slow, guests will not book. They will leave and often head straight to an OTA where the process feels easier…
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The mysterious Greek island with no tourists, no hotels and a €247,000 price tag
Greece has always been a hotspot for travellers from across the globe. But in recent years, some of its most beautiful islands have become victims of their own success…
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How hotels can protect guest data in the face of rising cyber threats
Guest data protection has become a critical responsibility for hotels as cyber attacks grow more frequent and more sophisticated.
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How hotels are stopping the 6am sunbed wars this summer after man wins payout
We all know the particular kind of heartbreak that comes from descending to your hotel pool, ready to soak up some rays and sip cocktails, only to find that not a single sunbed is free.
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How hotels are protecting margins in a high-cost environment
The global hotel sector is entering a period where profitability is increasingly shaped by cost discipline rather than demand alone.
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Business travellers adapt in the face of soaring hotel rates, according to HotelHub Q1 data
HotelHub, the leading hotel booking technology provider for travel management companies, has released its Q1 2026 edition of the HotelHub Index, revealing significant hotel rate inflation in the first three months of the year…
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Hilton walks away from UK’s largest Hampton on the eve of opening in Manchester
Hilton has abandoned plans to operate what was set to be the United Kingdom’s largest Hampton by Hilton, just weeks before the doors of the Manchester city-centre tower were due to open to guests.
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Starwood faces default on $265M hotel portfolio loan
Barry Sternlicht’s Starwood Capital Group is staring down the barrel of another major commercial real estate default.
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Songtsam gives travellers a new way to experience Tibet through a locals-first approach
With no televisions, limited wi-fi and ultra-remote locations, Songtsam hotels are proving to be sanctuaries for those who want to switch off and recharge
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How hotels are adapting to the EU and UK Accessibility Laws
The hotel industry is undergoing a structural shift in its digital operations as two major regulatory frameworks take effect across European markets.
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Athens Mayor Proposes Hotel Bed Caps to Combat Overtourism
The municipal authority of Athens is prepared to initiate a dialogue regarding the implementation of a cap on hotels in the city center. The goal is to manage tourism density and redirect investments toward less saturated neighborhoods…
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BWH Hotels Stakes Its Claim in the Glamping Space Through Its WorldHotels Brand
Best Western Hotels Group has no intention of ceding the luxury outdoor hospitality segment to its global competitors. The group has just launched WorldHotels Backdrop, a new collection of upscale glamping retreats and nature-driven escapes across…
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From hotel suites to sub-surface transit: Gordon Hartman details future of Morgan’s expansion
The world’s first ultra-accommodating hotel will open later this year even as another ambitious project is brewing beneath the surface of the former quarry in Northeast San Antonio.
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