Booking.com breach raises red flags for insurers as travel scams evolve
Data breach exposes customer booking details and opens the door to highly targeted social engineering incidents
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The New Front Line of Hotel Distribution: When Regulation Rewrites the Rules of Visibility
Google's DMA-compliant changes to hotel search results are giving OTAs and intermediaries more visibility while pushing hotel direct booking channels further down in search rankings.
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Complex investor landscape to unlock rewards
A richer and more complex investor landscape will continue to benefit the hospitality industry, delegates heard at the IHIF EMEA in Berlin on Tuesday.
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Digital euro could reshape hotel payment systems across Europe
Hotels across Europe are preparing for the possible introduction of the digital euro, a central bank digital currency that could reshape how guests pay for rooms and services.
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When the System Starts Thinking for You
The hotel’s revenue manager arrives at 8:47 on a Tuesday morning, her screen is already populated with recommendations, pickup has been analyzed and competitor rates have been scanned.
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Africa’s hotel development pipeline reaches record high as East Africa leads construction activity
Africa’s hotel pipeline has reached 123,846 rooms across 675 projects, according to W Hospitality Group. While North Africa dominates volume, East Africa shows the highest proportion of projects currently under construction…
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Geopolitical tensions disrupt Middle East hotel market
The Middle East hotel market is facing immediate pressure after military strikes on 28 February 2026 triggered widespread travel disruption across the Gulf.
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New EU standards aim to curb fake hotel reviews
The European Commission has launched a new Code of Conduct on online hotel reviews to address fake and misleading feedback.
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CMA launches investigation into leading three hotel chains
Watchdog is probing whether hoteliers broke competition law by sharing sensitive market data
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Hospitality Sector Sees Spike in Phishing Activity: How Hotel Owners Can Protect Their Businesses
Hospitality businesses are being urged to strengthen their cybersecurity practices following a significant increase in phishing attacks within the industry.
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Who Owns The AI Hotel Stack? A 2×2 Market Map Of Venture Capital’s Biggest Bets
Venture capital has rarely moved with such conviction into a single industry vertical. In the past 18 months alone, more than $2 billion has flowed into AI-native hospitality technology startups, backing companies that promise to rewire everything…
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Hospitality sector faces mounting challenges as staffing shortages and rising costs hinder recovery
The hospitality sector in South Africa is caught in a precarious balancing act, grappling with a myriad of challenges that threaten its recovery and future sustainability. According to the inaugural Hospitality Asset Management Company (HAMAC) South…
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France changes national qualification for hotel and tourism management roles
France has updated the national professional qualification for hotel and tourism managers, revising skills requirements for senior accommodation roles.
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How the UK Building Safety Act is reshaping hotel development
The UK Building Safety Act was introduced in 2022 to enhance building safety regulation in response to the Grenfell Tower fire tragedy. Although widely supported, it has resulted in higher costs and longer timescales…
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Ranking the top 50 UK hotel businesses: market report and strategic analysis
This annual market report from Hotel Owner delivers a comprehensive analysis of the UK hotel market, ranking the top 50 UK-registered hotel businesses and assessing the economic and operational forces shaping the sector. By examining scale…
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US hotel giant Hyatt allegedly attacked as stolen data appears online
A ransomware gang claims it broke into Hyatt’s global hotel empire, saying it stole internal logins and financial data that could be downloaded for free.
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China's market regulator probes Trip.com over suspected abuse of market dominance
China's market regulator has opened a formal investigation into online travel platform Trip.com Group for suspected abuse of its dominant market position and monopolistic practices, according to an official notice released on Wednesday…
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Google Changing How We Book Everything from Hotel Rooms to Tours to Flights
Google and a group of major retailers launched a new tool (Universal Commerce Protocol), the takeaway is shopping will no longer depend on clicking through a website.
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