Reimagining the Guest Experience in 2025: Why AI Alone Isn’t the Answer
Travel brands are racing to meet the new demands of digital-native travelers. From AI-powered personalization to seamless guest journeys, everyone claims to be reimagining the guest experience. However, the lived reality for many travelers tells a…
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Adaptable Ascott leans in to new models
The Ascott Ltd…
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What next for the hotel lending market?
During the pandemic and its aftermath, there were very few lenders willing to finance hotels. Today things couldn’t be more different. An abundance of different types of finance includes traditional bank loans, debt funds, institutional investors…
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Now, in a courageous initiative set to shake up the tourism market, industry heavyweights with a background in tech are backing a bold new startup, DirectBooker.
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The post-pandemic boom continues for resorts
Resorts are increasingly attractive to institutional investors. Funds like CIG, a Singaporean sovereign wealth fund, and insurance companies Swiss Life and Aviva, are becoming more active in the resort space, according to industry experts…
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Do serviced apartments have the edge over hotels?
With streamlined operations and high GOP conversion rates, serviced apartments can be an attractive asset class for institutional and individual investors alike.
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How Luxury Hotels Are Trying to Out ‘White Lotus’ Each Other
If you don’t have your own Bengal tiger or roller coaster, are you even in the game?
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Should the Government be Regulating Commissions Hotels Pay to the OTAs?
Recently, the Switzerland’s price watchdog (Der Preisüberwacher / Le surveillant des prix) ruled that Booking’s hotel commissions were 'abusively high' and ordered the OTA to lower them by 25% for Swiss hotels…
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Non-hotel names muscle in on branded residences market
Non-hotel brands are increasingly leveraging the power of their names in the branded residences market and US retail giants Saks Global and Authentic Brands Group have become the latest to announce their intentions to diversify into hospitality and…
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limehome expands through hotel takeovers and conversions in Italy, Spain and Germany
limehome strengthens its market presence by adding several hotel assets across Europe. Multiple hotel properties in A-cities, including Berlin, Barcelona, Madrid and Valencia, completed or nearly completed…
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Hotel Tech-in: The steam technology heating up hotel meals
Swiss food technology company Kitchenless is bringing its steam-heating system to hotel kitchens in the U.S.
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One of the recent trends in the hotel industry is 'decorating a swimming pool'
The swimming pool, which used to be a simple leisure space, is evolving into an immersive content space that combines media art.
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What hotel owners should expect -and demand- from an operator?
Let’s not kid ourselves, brands need owners. This realisation has come to the market as ownership of hotels by the big flags has faded away as they have gone asset light, whilst the number of available brands has soared…
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How to Turn Your Hotel Website into Your Best Salesperson
A hotel website has one overriding job: sell the experience. It should feel like an extension of your property – authentic, functional and persuasive.
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CEO-to-Worker Pay Ratios Top 500:1 at Major Hotel and Travel Companies
Many companies have said there’s no standard methodology for determining the ratio for CEO-to-median employee pay, which makes direct comparisons tricky.
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Data Privacy Breaches: A Wake-Up Call for Hotel Operators
In the hospitality industry, there is yet another obstacle that operators really need to worry about. We all know that guest trust is the cornerstone of success but what if we breach that trust and not even on purpose? While we can go the extra mile…
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French and spanish hoteliers unite against Booking.com
Two law firms—Eskariam in Spain and Geradin Partners in Paris—are teaming up with hoteliers in France and Spain over what they call "excessive commissions" from Booking.com…
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Driftwood recapitalizes 18 hotels
Following the $800 million recapitalization for their Space Coast portfolio, this transaction allows for some added leverage and liquidity for investors.
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