Age discrimination in the hospitality industry is real
Major hotel brands talk about diversity, inclusion and human values, yet quietly exclude professionals who have crossed the age of 60.
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Thai Hotel Chain RoomQuest Becomes World's First Fully AI-Automated Hospitality Group
CEO Peerawat Hansirikul leads unprecedented transformation of hotel operations with US partner, targeting global markets from 2026.
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Hotel CEOs on AI, distribution, and the next battle for direct
For years, hotel CEOs have talked about the power struggle between brands and online travel agencies (OTAs). But now, a new force is reshaping that battleground – Artificial Intelligence.
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Luxury hospitality is built on connection, not algorithms: Mandarin Oriental Hotel Group CEO
Luxury hospitality isn’t built on manuals or presentations. It’s built on something far more enduring: human connection.
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Six New GMs Join Aimbridge EMEA’s UK and European Portfolio
Hotel management company Aimbridge Hospitality EMEA has announced the appointment of six new general managers (GMs) across its UK and European portfolio.
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Icons discuss disruptive sharing economy, innovation
Three HICAP legends opened the conference by discussing their careers as well as technology and emerging markets.
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Ennismore still has a big future with Accor
When Bloomberg broke the news in August that Accor was looking at an IPO for its lifestyle hotel business Ennismore, it gave the impression that the French hotel company was eyeing the disposal one of its most prized assets…
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Hilton’s Nassetta ignores noise, bets better years ahead
Geopolitical and economic turmoil “noise” be damned. Hilton President and CEO Chris Nassetta is willing to bet 2026 hotel performance will be better than 2025, and 2027 will be even stronger than 2026…
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Why Hospitality Education Needs a Reality Check
For much of the late twentieth century, hospitality education was a model of how academia could work hand in hand with industry. The UK led the world in creating postgraduate programmes that balanced academic rigour with real-world relevance…
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Don’t Leave the Golden Window Open Too Long
Exclusive Feature: Imagine walking into a shop to ask about a product that has caught your attention, and you are most likely to buy it.
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Internships, mentors and operational experience – the best ways of retaining hospitality talent
Considering the cost of hiring and training of hospitality talent, attracting and retaining them is one of the biggest investments hospitality companies can make. So what strategies are useful in aligning industry opportunities with those of young…
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Alex Sogno, CEO, Global Asset Solutions, discusses the role of asset management amidst the growth of third-party operators in Asia.
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IHG appoints MD of world’s tallest hotel in Dubai
IHG Hotels & Resorts has appointed experienced hotelier Heinrich Morio as Managing Director of Ciel Dubai Marina, Vignette Collection, ahead of its opening on 15 November 2025.
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6 Hotel Marketing Budget Fixes to Survive (and Thrive) This Budget Season
When Q4 hits, hotel marketers and sales teams everywhere brace themselves for what can only be described as the “Game of Thrones” of the hospitality world: Budget Season…
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Embrace ESG and hire professional asset managers right from the start, hotel investors advised
As Malaysia’s tourism and hospitality industry eyes a post-Covid pandemic boom, hotel investors are being urged to look beyond traditional profit measures or risk owning assets that could quickly lose value in an evolving marketplace…
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Azerai Founder Adrian Zecha Outlines His Vision for the Boutique Hotel Brand
Adrian Zecha, one of the world’s most respected hoteliers and the founder of Azerai Resorts, recently visited the boutique hotel brand’s two properties in Vietnam ahead of the five-year anniversary of Azerai Ke Ga Bay’s grand opening…
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Institutional capital buying into ultraluxury
Family offices and high net worth individuals have dominated investment in small, ultraluxury hotels for years. But Ad Altius CEO Thomas Brown says that is starting to change with institutional capital recognizing the value of scarcity and since…
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AHLA, AAHOA decries failed referendum that will cause minimum wage to escalate to $30 by 2028.
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