How to support hospitality staff during Stress Awareness Month
From managing workloads to investing in training, Kelly Tucker, founder and managing director of HR Star, explores how hotels can ease staff stress
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AI: More convenience, efficiency—and cybersecurity risks
Vulnerabilities that can be found with check-in kiosks, IoT devices, third-party service providers must be addressed proactively.
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How Trump tariffs will impact US hotels with higher costs, lower demand and delayed expansion
President Trump’s new tariffs are predicted to have a huge impact on the US hotel industry and potentially on occupancy rates if it drives up the price of a room.
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Indonesia hotels diversify to offset government business decline
Major hotel operators in Indonesia are working to fill the gap left by the government sector, which traditionally contributes between 30 and 40 per cent of business, by diversifying their market segments…
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Star power: how celebrity can boost branded resi performance
From Oscar winners to supermodels and musicians who sell out arenas, celebrities have long played a role in defining luxury lifestyles and boosting revenues. One only has to look at the impact of Taylor Swift’s Eras Tour on hotel performance to…
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Top 10 Ways to Make Your Hotel's Social Media Stand Out in 2025
Your hotel's most valuable asset on social media in 2025 isn’t the view—it’s the human experience.
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Loyalty, Labels, and the Modern Hotel Model
If you’ve watched hotel sponsorships lately you may have noticed: the name they are advertising aren’t the company or hotel brands. Instead of Marriott or Accor, it’s Bonvoy or All. These loyalty programs are becoming the central identity of the big…
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Accor CEO tells industry to ‘enjoy the ride’ and tips key trends
Sebastien Bazin, chairman & CEO, Accor, told hospitality professionals to “enjoy the ride” as he predicted the continued growth of travel and tourism at the IHIF EMEA in Berlin on Monday.
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Food for thought: is hotel website SEO dead?
In spite of all the buzz around genAI, the AI Search market share in 2024 was a paltry 0.25% of the global search market vs. Google’s 93.57% share.
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Pudu Robotics, a global leader in service robotics sector, has officially unveiled FlashBot Arm, an innovative Semi-Humanoid Embodied AI Service Robot tailored specifically for commercial service environments…
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Hospitality Is Becoming A Big Part Of U.S.-India Ties
American hotel giants are moving aggressively into India, seeing it as the next frontier for growth. With rising incomes, a booming domestic travel sector and a government eager to improve the country’s tourism infrastructure, India is commanding…
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How Mobile Booking Gives Independent Hotels a Competitive Edge
The way travelers book hotels is changing, and mobile is leading the way. More than ever, guests are turning to their smartphones to research, compare, and secure reservations. According to GuestCentric (2024), more than 50% of hotel bookings are…
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Hotel brands chase branded residences growth with mid-tier offerings
Branded residences have traditionally catered to affluent buyers seeking exclusivity and premium services. Though luxury has dominated the market so far, industry experts have long expected the democratization of this asset class. And now it seems…
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Bob W appoints JLL chief to board as operator ramps up EU expansion
Tech-powered hospitality operator, Bob W, has today announced the appointment of Philip Ward, former CEO of JLL’s Hotels & Hospitality Group for the EMEA region, to its Board of Directors.
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Booking.com phish uses fake CAPTCHAs to trick hotel staff into downloading malware
A new phishing campaign that uses the fake CAPTCHA websites we reported about recently is targeting hotel staff in a likely attempt to access customer data, according to research from ThreatDown.
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Behind the Deal: Pandox bets on Germany with Pullman Cologne
Earlier this month, Pandox acquired the Pullman Cologne Hotel for €66 million, reaffirming its commitment to Germany’s hotel market despite lingering post-pandemic challenges. The deal - which will see AccorInvest remain as the tenant of the Pullman…
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What are the 2025 must-have uses of AI in hotel marketing?
Recently Revfine asked its Panel of Digital Marketing Experts the question What are your top suggestions and best practices for using AI in hotel marketing activities (e.g., communication, data analysis, etc.)…
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Trump’s federal funding freeze brings uncertainty to green investments
The hospitality industry has long relied on energy efficiency and sustainability initiatives to reduce operational costs and meet the evolving expectations of consumers and investors. Now, there may be a catch. President Trump announced early in his…
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