Experimental adds Portuguese hotel
Experimental Group continues to grow its hybrid portfolio of bars, restaurants and hotels across Europe
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Singapore’s Luxury Hotel Boom: How the Lion City is Winning the High-End Tourism Bet
For decades, Singapore has been known as a global financial hub and a model of urban efficiency. However, as we move into 2026, the Lion City is undergoing a glittering transformation.
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Atari Launches Hotel Chain & Invites Gamers To Invest In 'The Future Of Hospitality'
No, your eyes are not deceiving you. Atari have launched 'the first-ever purpose-built gaming hotel in the Western Hemisphere', and it sounds like something from a sci-fi movie come to life.
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The Soul of Service: A Timely Lesson in Luxury Hospitality Leadership
On Wednesday I had the privilege of listening to Horst Schulze deliver the keynote at the International Luxury Hotel Association (ILHA) event. It was, in a word, a reaffirmation of my own values regarding luxury hospitality leadership…
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Hyatt names Jason Ballard global brand leader for Essentials portfolio
Hyatt Hotels appointed Jason Ballard as global brand leader for its Essentials portfolio to steer the division’s next phase of growth, the company announced Tuesday.
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Amazon's lawsuit against Perplexity intensifies scrutiny of AI-generated answers and data sourcing, with knock-on effects for how travel demand is identified and directed online.
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An “Above and Beyond” Strategy Doesn’t Work
This is a story about a disagreement I had with a client. I should mention, this was a friendly disagreement. His idea of an amazing experience was to go above and beyond, always exceeding the customer’s expectations…
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The World’s Most Famous Ice Hotel Just Opened — and It Has a Fully Playable Piano Made of Ice
Every winter, one of the most unusual hotels on Earth rises from the frozen Torne River in northern Sweden. Built entirely from ice and snow, ICEHOTEL in Jukkasjärvi is remade from scratch each year. And when spring arrives, it melts back into the…
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Kushner’s Firm Pulls Out of Trump-Branded Hotel Deal in Serbia
The announcement came just hours after prosecutors there charged four government officials with corruption in connection with the half-billion-dollar project.
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Can the future of hotel reviews be completely AI-generated?
I feel that the scenario is no longer speculative. It is, if anything, the natural extension of where reputation systems are already heading. It is easy to imagine Tripadvisor, Google or any major OTA replacing the old free text box with a short…
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The Love Story That Built Two Of South Africa’s Most Iconic Hotels
When the late Stanley Tollman, wearing a small red carnation in his lapel, took Beatrice “Bea” Lilienstein out to dinner, for their first date, in July 1952, it was to a hotel overlooking the Indian Ocean in Umhlanga, just north of South Africa’s…
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For years, hotel digital marketing optimization was largely an engineering problem with a predictable playbook: feed conversion signals into ad platforms, refine audiences and bidding, attribute outcomes across touchpoints and scale spend where…
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Think Outside the Guestroom: Innovative Strategies to Drive Hotel Revenue
If your hotel’s top-line revenue is stalling or declining, you should consider ways to increase the other line items.
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How Makkah’s hotels sustain performance under constant high demand
What GMs can learn from Makkah’s operational playbook to build resilient hotel operations. When every day feels like peak season, hotel leadership becomes less about managing the moment and more about building stamina…
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The Trends Reshaping How We Eat and Drink in 2026
In the United States, food and beverage trends don’t just shift, they erupt, rewriting the rules of how we cook, sip, and gather. The question for 2026 isn’t what’s next, but how fast we’re willing to follow…
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At Cayuga Hospitality Consultants’ Annual Conference 2025, industry leaders examined where hospitality is headed and how to prepare for the next era of change. From AI integration and workforce evolution to shifting insurance markets and event space…
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Global Hotel Market Braces for Economic Shifts and Tax Hikes in 2026
According to a recent LinkedIn post by STR, the global hotel market is navigating a complex landscape as it enters 2026, with regional forecasts shaped by economic conditions, tax changes, and significant events such as the 2026 World Cup. While…
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A deeper look into Saudi Arabia’s heritage-led luxury play
It’s not every day that a capital city is redefined from its edges. Yet just beyond the north of Riyadh, the $63 billion Diriyah project aims to do just that, with the Kingdom framing the development of what is essentially a whole new city as a…
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