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PHL, a ‘niche’ hospitality growth market

SMALL but resilient. This was how the Philippines’ publicly listed hospitality companies and travel firms are described in an investment brief, having grown by 63 percent in revenue to US$1.8 billion (P102.96 billion) in the last three years…
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Loyalty Programs: Who’s Really Winning?

I have a love-hate relationship with loyalty programs. Actually, scratch that. Mostly hate. Having sat on the franchisee side of the table, I know first-hand that these programs don’t benefit the hotel. They don’t benefit the traveler either. They…
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