As Colossus Falls, So Falls the Brand
You know the saying: "As Colossus stands, so shall Rome. When Colossus falls, Rome shall fall. And when Rome falls, so falls the world." Well, the same is true of brands.
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Bad actors: How to protect your hotel against cyber threats
Hospitality leaders know the industry thrives on delivering seamless experiences and building guest loyalty. Unfortunately, the very systems that create positive guest experiences have also become prime targets for sophisticated cybercriminals…
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Amsterdam Hotels on AI Risks: Protecting Guest Privacy with Secure Systems, Ireckonu Warns
In a significant warning to the hospitality industry, Ireckonu, a leading provider of technology solutions for hotels, has raised alarms about the potential privacy risks hotels face when using public AI tools like ChatGPT with guest data. With the…
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The mystery of Sky Marine Hotel: Does it even exist?
Sky Marine Hotel Singapore is a fraudulent hotel listing that has appeared on Google Maps and various online platforms, claiming to be a luxury accommodation facility. The listing presents itself as a seaside hotel with stunning ocean views…
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The global wellness tourism sector is on an accelerated growth trajectory, driven by a decisive consumer preference for well-being integrated into travel. Recognizing this transformation, Wellness in Travel & Tourism (WITT) and the Wellness Tourism…
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Extended-stay hotels are here for the long haul. It’s why brands are crowding in
The extended-stay hotel segment is still having its moment. In fact, its shine may have never been brighter. The asset class, characterized by long stays, from several days, to weeks, to months, and design elements, such as in-room kitchens and…
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MICHELIN GUIDE TO UNVEIL FIRST-EVER GLOBAL HOTEL KEY SELECTION ON OCTOBER 8, 2025
The MICHELIN Guide is proud to announce the launch of its first global MICHELIN Key Selection, set to be revealed on October 8, 2025…
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Deanonymize Your Guests to Improve Guest Hospitality Experiences
As I make the rounds conducting hospitality industry training, I sense that more and more hoteliers are truly understanding the difference between “guest service excellence” and “hospitality.”
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'Where is Arabic?' UAE residents push for menus in national language
More young Arabs in the UAE are calling out restaurants and cafés that offer menus only in English. What began as a campaign led by Emiratis concerned about older citizens is now evolving into a broader push by younger residents, who say the absence…
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Social-media-driven designs are “making everything look and feel the same,” say affluent vacationers
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Why hospitality leaders can’t ignore mental health any longer
If the kitchen is on fire, you put it out. So why are we ignoring the psychological distress, burnout and harm happening behind the scenes at our venues, pubs and clubs?
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10 Hotel Truths for 2025 (That Actually Matter)
We’re halfway through 2025, it’s time to call it like it is and hospitality has seen a lot; some great ideas, a lot of noise, and more than a few flops.
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Hotel leaders talk value — and challenges — of proliferating brands
At the NYU International Hospitality Investment Forum, executives and CEOs from Hyatt, G6 Hospitality, Hilton and more shared thoughts on how brands can drive growth, not confusion.
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Food for Thought: Is Traditional Search Dead?
A recent post on LinkedIn declared the end of the search engines as we know them. the list even declared “R.I.P…
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G6 Hospitality’s Sonal Sinha and Agarwal discuss leadership, G6 acquisition
At one point in his life, Ritesh Agarwal had 30 rupees in the bank. Today, as the founder and CEO of OYO Rooms, he is one of the youngest billionaires on the planet.
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Solo travel is on the rise, and hotels are responding
As more people travel alone, hotels are redesigning spaces, enhancing safety, and adding social features to better serve solo guests.
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Silo Culture Is Costing Hotels Real Revenue. Here’s What No One Wants to Admit
One of the most expensive things in hospitality isn’t bad service or a broken AC, it’s internal silos and it’s killing revenue.
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Milan-based Traveltech startup Hotiday announces a €5.5 million capital raise in order to expand its portfolio of European destinations, enhance the range of services offered, establish new partnerships with tourist accommodations, and grow the…
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