Hotel safety takes centre stage after UK incidents
UK hotel incidents have renewed focus on safety, security and stronger emergency procedures to protect guests and staff.
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Hospitality Firms Urged to Maximise Apprenticeship Funding Before Deadline
Hospitality firms across the UK are being encouraged to accelerate their apprenticeship plans to take advantage of existing funding opportunities before major changes come into effect later this year.
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Is it ever OK to lie to get an upgrade in a hotel or on a flight?
Hotel staff know guests stretch the truth, and for years, many didn’t mind. But as social media influencers encourage more guests to fib for an upgrade, the industry risks reaching breaking point
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What a British etiquette expert would never do in a hotel
From noisy corridors to thieving toiletries, William Hanson reveals the hotel habits that horrify him most.
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John Lewis unveils new hospitality brand ‘Platter John Lewis’
John Lewis is unveiling its new own-brand café and restaurant concept, Platter John Lewis, as part of a multi-million pound investment in its in-store dining experience.
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Hilton walks away from UK’s largest Hampton on the eve of opening in Manchester
Hilton has abandoned plans to operate what was set to be the United Kingdom’s largest Hampton by Hilton, just weeks before the doors of the Manchester city-centre tower were due to open to guests.
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Premier Inn owner to cut 3,800 jobs in UK and Ireland under five-year plan
Whitbread, owner of Premier Inn, has announced plans to cut about 3,800 jobs in the UK and Ireland as part of a new five-year strategy to achieve £250 million in cost savings.
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Father and sons face off in court for €400m hotel group control
The High Court has ruled that a bitter family dispute over control of the multimillion-euro O’Callaghan Collection hotel group must go to arbitration, writes Helen Bruce.
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Confessions of a hotel concierge: ‘I’ve sourced pedigree corgis and places at private schools’
Ordinarily, the job of a hotel concierge is to help guests with trifling details. Making restaurant reservations, booking theatre tickets, arranging taxis – that sort of thing. Nothing too taxing and nothing you couldn’t do yourself with a phone and…
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I’m a hotel expert. Here’s why I hate in-room technology
At the newly opened Treehouse Hotel in Manchester, the rooms are designed to look like… well, treehouses. But the feeling of arboreal living was disrupted when I tried to order room service, which you must do through the TV…
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UK’s First Women’s Prison Hospitality Academy Celebrates First Graduates
Marston’s is celebrating a major milestone as the first cohort of trainees officially graduate from the Hope & Anchor at HMP Styal, the UK’s first commercially-led hospitality academy inside a women’s prison…
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Hotel Managers Switch Roles for Career Development
Two hotel managers in the North West have swapped respective job roles and venues to obtain more experience and develop their professional skills.
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CMA launches investigation into leading three hotel chains
Watchdog is probing whether hoteliers broke competition law by sharing sensitive market data
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The unspoken hotel buffet rules revealed - as Brits say they prefer fruit salad to a full English
Making the important choice between fried and scrambled eggs, or both, at the hotel breakfast buffet is one of the many highlights of going away.
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Hospitality recruiters cite work readiness gap among graduates
New research indicates that 80% of hospitality recruiters believe graduates are missing out on job offers because they are not sufficiently prepared for the realities of the workplace. A further 20% report that graduates appear “work shy” and lack…
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Plans for historic ex-Government office in Central London to be turned into 652-bedroom hotel
A Grade II-listed Central London building which once housed a Government department could soon be turned into a 652-bedroom hotel, plans show. The proposal for Noble House on 17 Smith Square includes a restaurant and bar/cafe at ground level as well…
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Prism Expands into Europe with Belvilla Hotels as It Gears Up for a Record-Breaking IPO
Prism, the parent company of OYO, is making significant strides in expanding its footprint across Europe by utilizing its vacation rental brand, Belvilla, to enter the hotel industry. Prism has recently opened three hotels in Germany, signaling…
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Scrap proposed England holiday tax, hospitality bosses urge
Plans for a tax on people taking holidays in England should be scrapped, 200 hospitality and leisure bosses have urged.
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