What do hotel guests really want in 2024? You might be surprised by the answer
Are you ready for the latest hotel gimmick? It’s giving you what you want. I know, it’s revolutionary. But that’s the surprising discovery Eric Stone recently made when he booked a room at a Holiday Inn property in Las Vegas…
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Be aware: Tricky price increases at Hungarian hotels
The hospitality industry is witnessing a shift in pricing strategies as hotels grapple with cost increases…
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‘NO HIDDEN FEES ACT’ AIMS TO CURB MISLEADING ADVERTISING BY HOTELS
The recently introduced 'Hotel Fees Transparency Act' also seeks to enhance consumer transparency - THE U.S…
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The Dark Side of Revenue Management: Avoiding Ethical Pitfalls
The Temptation of Hidden Fees Rate Manipulation - Let’s face it; we’ve all been tempted to play with rates to boost revenue. It’s the oldest trick in the revenue management book, you might even say that’s exactly what revenue management is…
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Death by a thousand fees: Customers navigate minefields of hidden charges
When did it become common practice for companies to charge people to death at point-of-sale, after pulling them in with lower advertised prices? In an age where transparency in pricing should be the norm, consumers are navigating a minefield of…
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Hotels to Pay Middlemen $75 Billion in 2023: Skift Research
Hotel companies pay billions a year to online travel agencies and other distributors. Our estimate of how much is eye-opening. So is hoteliers' naiveté about how sustainable their level of spending is - Seth Borko and Sean O'Neill, Skift…
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Hotels are starting to charge for this once-free perk, and you’re not going to like it
Is a fee for extra pillows next? In a world where convenience often comes at a premium, hotels are redefining the boundaries of what was once considered a standard perk…
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Hilton says it is working to disclose mandatory fees
Hilton Worldwide Holdings (HLT.N) said on Thursday that it was working to ensure mandatory fees are displayed upfront on all its websites and apps…
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Seattle City Council to discuss raising hotel fee to improve tourism advertising
SEATTLE — There has been no shortage of major events in Seattle so far this summer…
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Hyatt sued over use of resort fees
A legal dispute involving "junk fees" has been initiated against Hyatt Hotels Corp., making Hyatt the latest major hotel company dealing with a fee-related lawsuit.
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Sick of Junk Fees? Sneaky Hotel Charges Could Be the First to Fall
THE VIEWS EXPRESSED BY CONTRIBUTORS ARE THEIR OWN AND NOT THE VIEW OF THE MESSENGER - Abipartisan effort in the Senate has called for federal legislation that would rein in junk fees charged by hotels…
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Biden and House Democrats hope to make curbing 'junk fees' a winning issue in 2024
The White House is taking on “junk fees,” those extra charges tacked on to plane tickets, hotel rooms, hospital bills and more.
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