A robe one night and a bunk the next taught me this: luxury smooths the edges, hostels widen the circle—and the best life uses both. I booked them 24 hours apart by accident—and then decided to make it a tiny social experiment…
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Roundtable: “The changing face of luxury service”
From a more relaxed service style to empowering your team members, how can luxury hotels ensure they are providing the kind of service that modern guests want? In partnership with Leading Quality Assurance (LQA), Boutique Hotelier gathered industry…
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CBRE’s revised global hotel outlook
While some markets see gains, quieter seasonal events, tariff changes, and competition from alternative lodging are reshaping expectations for the year.
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Alex Sogno, CEO, Global Asset Solutions, discusses the role of asset management amidst the growth of third-party operators in Asia.
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The #1 Mistake Hotels Make with AI: Bolting It onto Old Workflows
AI is everywhere right now. It’s in your newsfeed, in the trade magazines, at the hotel conferences, and yes, even creeping into those late-night WhatsApp chats with fellow operators. The promises are shiny: faster check-ins, smarter pricing…
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In the early 2000s, the online travel landscape looked very different from today. Expedia, Orbitz, Hotels.com, Travelocity and CheapTickets all operated as independent companies, competing aggressively for consumer attention…
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In an Indian hinterland town, hotels become Japanese havens for auto expats
In India's Gujarat, eating meat or seafood is frowned upon, but in the state's dusty industrial town of Vithalapur, hotels with names like Osaka Palace are churning out ramen and tempura - all to please the Japanese auto engineers and managers who…
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From SEO to GEO, hotels confront the future of digital discovery
Having restructured and centralized his team at L+R Hotels, group chief commercial officer Joe Pettigrew is ready for the next challenge: transitioning from SEO to GEO.
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The Finest Hotel in Kabul by Lyse Doucet review – a monument to Afghan resilience
A sweeping social history of Afghanistan is seen through the lens of Kabul’s InterContinental hotel, where staff endured the horrific realities of life in a war zone
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6 Hotel Marketing Budget Fixes to Survive (and Thrive) This Budget Season
When Q4 hits, hotel marketers and sales teams everywhere brace themselves for what can only be described as the “Game of Thrones” of the hospitality world: Budget Season…
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New Umrah rules: Pilgrims from UAE must now pre-book hotels, transport
Umrah operators in the UAE are urging pilgrims to pre-book their transport and accommodation when applying for visas, as Saudi authorities tighten measures to regulate pilgrim movement.
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These Designers Transform Retired Aircraft Fuselages Into Luxury Hotel Suites
From grounded planes to luxury stays: this project will convert over 624 old aircraft into sustainable, transportable spaces.
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Ascott’s Citadines brand surpasses 200 properties
Upper-midscale brand strengthens position in the resilient upper-midscale segment through rapid conversions, franchising and geographical diversification.
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Why is an illegally built hotel in Benalmádena still standing and remains open for business?
In April 2021, a Supreme Court ruling declared final a judgement ordering the demolition of the building, which has not yet been enforced
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Fact-Check: Will All French Hotels Need Eco-Certification by 2026?
There’s been a lot of buzz in the media recently claiming that France’s Loi Climat & Résilience will force all hotels to obtain eco-certification by 2026. But a closer reading of the legislation reveals a different picture…
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Helsinki ranked the world’s most sustainable tourist destination for the second year in a row
For the second year in a row, Helsinki has been ranked first in the Global Destination Sustainability (GDS) Index. The latest results were published on Tuesday 23 September.
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PHL, a ‘niche’ hospitality growth market
SMALL but resilient. This was how the Philippines’ publicly listed hospitality companies and travel firms are described in an investment brief, having grown by 63 percent in revenue to US$1.8 billion (P102.96 billion) in the last three years…
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How to prepare Your Hotel For The Agentic AI Upheaval?
I believe priority #1 for independent hoteliers, midsize and smaller hotel brands is to create true two-way APIs among three crucial technology pieces: PMS-CRS-CRM.
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