How Innovative Technology Can Help Your Resort Capitalize on 6 Emerging Wellness Trends in 2023
As resorts strive to cater to guest demands, they find that wellness is top of mind for many guests in 2023…
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Only 2 days left to enter the Caterer Middle East Awards 2023 – Make your nominations now
Nominations are open until Friday, August 4, 2023 - Twenty five categories make up this year’s awards. Those entering are able to enter more than one category and enter the same category with different case studies multiple times…
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One passenger forcibly removed from overbooked Wizz Air flight in Norway
An overbooked Wizz Air flight W4 3216 from Oslo Torp Sandefjord (TRF) to Bucharest Otopeni (OTP) faced a tense situation when three passengers were left without seats after boarding was completed…
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Customer Service Secrets from the Five-Star Hospitality Industry
Every business can benefit from treating customers like five-star guests.
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Why Every Hotel Should Have an 'STR Strategy'?
PhocusWright recently reported that 45% of Short-Term Rentals (STR) users compare rentals with hotels.
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JLL: Hotels finding room for co-living spaces
Hotels are increasingly being turned into co-living spaces in markets where institutional investors are hunting for cheaper alternatives to residential conversions and high rental growth potential, according to JLL…
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Accor Launches Website Showcasing Residential Offerings
Accor has launched a new website, accor-residences.com, showcasing the group’s collection of branded residence offerings available across the Accor and Ennismore networks. Accor currently operates 70-plus branded residences around the world under 16…
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Radisson Hotel Group opens first extended stay property in Western Europe
Radisson Hotel Group has opened its eighth hotel in the Dutch capital of Amsterdam, and its first extended stay property in Western Europe.
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Wyndham Rewards grows portfolio through Vacasa partnership
Wyndham Rewards has added of more than 15,000 new vacation rentals to its global redemption portfolio through an expanded relationship with Vacasa, a vacation rental platform.
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Excellent Customer Service? It Starts at the Top!
Are companies like Amazon and Apple setting better examples of great customer service than the hospitality industry? There has been a sharp decline in the hospitality industry in basic customer service with more reliance on technology, resulting in…
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Radisson to double its serviced apartments portfolio
Radisson Hotel Group plans to more than double its serviced apartments portfolio over the next five years across Europe, the Middle East and Africa.
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Luxury aparthotel to open in London’s Sloane Gardens
Luxury home accommodation firm Under The Doormat is to open a boutique aparthotel on London’s Sloane Gardens next month.
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Bermonds Locke opens at London Bridge
Design-focused serviced apartment brand Locke has opened its third London property, located in Bermondsey around a mile from London Bridge station…
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