Olympic breakfast off the menu? Staff at IOC’s luxury Paris hotel go on strike
The International Olympic Committee was embarrassed on Thursday morning when workers from the luxury hotel occupied by its delegation at Paris 2024 went on strike, claiming they have not received a pay rise for seven years…
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Nina Hospitality enhances guest experience with new scent and sonic identity
Nina Hospitality has unveiled two innovative initiatives that elevate guests’ multisensory experience across its hotels, including “Signature scent” and “Musical journey”.
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Marriott Hotel and Marriott Executive Apartments, Al Jaddaf roll out new tech upgrades
Marriott Hotel and Marriott Executive Apartments, Al Jaddaf have rolled out a series of new and improved technology systems intended to elevate the guest journey through new TV systems, smoother and better security, and more…
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Hotels dealing with the aftermath of the global IT outage
The global IT blackout has exposed critical vulnerabilities in the hotel industry's digital infrastructure, leading to significant operational challenges.
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Meet Yahya Jan, the architect building the world’s tallest hotel, Dubai’s Ciel Tower
If you look out onto the Dubai skyline, you’re likely to be admiring the work of Yahya Jan…
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Dominik Stalder has been appointed Hotel Manager at Bürgenstock Resort Lake Lucerne
Dominik Stalder has taken up his position as the new Hotel Manager of the Bürgenstock Resort Lake Lucerne. As a part of the luxury resort's pre-opening team, Stalder played a key role in revitalizing the business during the ten-year renovation…
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Help! We Had to Sleep in the Hotel’s Breakfast Room. We Would Like a $215 Refund.
A couple arrived in New York after midnight, and a failed “contactless check-in” process and M.I.A. customer service made their hotel room inaccessible.
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Keep Michelin men out of our hotels!
It’s probably escaped most people’s attention, what with the football, the election, the Ukraine war, the horrors of Gaza, the assassination attempt and the revelation that the most powerful human on the planet has the intellectual sharpness of a…
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Inside European budget brand B&B’s entry into the US
France-based B&B Hotels, which launched into the U.S. lodging space this spring, intends to advance in the domestic market by keeping the same business model that works in Europe.
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Why franchising can be a ‘win-win’ for the industry
A successful franchising strategy should ensure “there is a brand for every owner and a brand for every guest”, according to Amit Sripathi, EVP & chief development officer, Wyndham Hotels & Resorts. “Gen Z and Millennials are very different from…
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What’s behind Guldsmeden Hotels’ industry leading sustainability stance?
Nestled in the heart of Berlin is Lulu Guldsmeden, a charming hotel that blends a warm atmosphere with spacious, eye-catching rooms and a focus on sustainability.
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Breakfast, best meal of the day, not always…
Working as part of the hospitality industry can often be a curse, you always look around, scan the room, and observe operations. When you see a smooth, well-run business with satisfied customers, you feel proud of your profession. It’s when things…
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Scandic Go accelerates growth in Sweden with office conversions
Scandic Hotels Group is expanding its budget brand, Scandic Go, through the conversion of existing office buildings in Gothenburg and Umeå, Sweden.
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7 trending revenue streams for your hotel in 2024
As the hospitality industry continues to evolve in response to shifting consumer preferences and technological advancements, hotels are redefining their approach to revenue generation. Recognizing the need to adapt and diversify, forward-thinking…
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The Secret To Sustainable Hotel Guest Behavior
How often have you walked into a hotel room to find a sign that reads, "Each towel wash uses 15 liters of water. Please consider reusing your towel to help our environment."
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7 Steps to Convert Digital Nomads into Digital Revenue with Mobile Ordering
As the digital nomad demographic grows, hotels have a unique opportunity to transform underutilized spaces and boost revenue through innovative F&B mobile ordering solutions.
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Choice Hotels appoints Beers as new CEO for EMEA
Choice Hotels International has promoted David Beers to become the company’s new CEO for the EMEA region.
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Woman's tips to 'keep safe' in a hotel room don't go down well with everyone
A woman has shared a video on social media which has since gone viral, showing her 'extreme' safety tips for when staying in a hotel - but some people aren't so convinced by them.
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