Should a Hotel Feel Like a Home?
Our columnist, Rita Konig, has stayed in her fair share of hotel rooms—and has designed some great ones herself.
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How Gareth Roberts is Redefining Luxury at Peninsula Hotels
From Beverly Hills to Hong Kong, Gareth Roberts has built a career on intuition, observation, and timeless service—proof that true luxury lies in knowing what guests want before they ask.
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Amenitiz raises $45M to empower independent hotels with AI management
Independent hoteliers and smaller property managers throughout Europe have struggled with using multiple disconnected tools and outdated software that do not meet their specific operational needs.
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Borough Market vs The TikTokers: Is this hospitality’s Frankenstein moment?
After a food vlogger was kicked out of Borough Market for filming a crumble review on his phone, Hannah Twiggs asks whether restaurants and markets have finally had enough of the social-media generation they helped build – and what that means for…
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Accessible Design Talk: How to communicate accessibility clearly
At IHS London 2025, accessibility experts Ed Warner MBE and James Dixon-Box joined Hotel Designs Editor Sophie Harper to explore how hotels can communicate accessible design more clearly – from online information to staff training – and why doing so…
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The Wealthiest Clients on Earth Don’t Renew Loyalty. They Test It
Loyalty is a currency they use differently, in the UHNW and UHNW+ world, loyalty looks nothing like it does in traditional luxury.
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Jacobs issues candid warning to luxury hotel brands
Luxury hospitality is facing an identity crisis with too many hotel brands becoming “homogenous”, according to Wild Origins Founder Neil Jacobs.
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Why Your Hotel’s “Eco” Rating Might Not Be About Sustainability At All
Imagine this: your hotel has switched to renewable energy, eliminated single-use plastics, and buys local. You proudly display your sustainability credentials online. Yet when guests leave reviews, your “eco-friendliness” rating is mediocre…
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China restaurant features villains from martial arts novel who cook using kung fu techniques
Eatery decorated in style of ancient Chinese gardens also puts on daily stage performance in bid to steal a march on business rivals
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When heads of state come to visit your hotel they usually make a bit of a show. The Russians are no exception; they even bring their own warship, the KGB and a wad of cash!
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New Hotel Giant Emerges in Hungary as Wing and Accent Form Joint Venture
Wing and Accent Hotel Management have signed a strategic agreement with the aim of operating joint hotel projects in Hungary. Wing brings its real estate development expertise and capital strength to the partnership, while Accent contributes its…
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Gordon Ramsay's restaurant empire slashes nearly 200 jobs after losses hit £13.2million last year
Gordon Ramsay's restaurant empire has axed nearly 200 jobs after recording a loss of £13.2 million over last year…
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Icons discuss disruptive sharing economy, innovation
Three HICAP legends opened the conference by discussing their careers as well as technology and emerging markets.
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AI Buzzwords Decoded (for Hoteliers Who Just Want to Know What the Heck Is Going On)
If you’ve been anywhere near LinkedIn lately (including my profile), you’ve probably been hit by an alphabet soup of acronyms: AI, GenAI, AEO, GEO, MCP, A2A, and maybe even a mysterious “agentic something”…
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Transacting brands: Oyo CEO on the thinking behind the G6 Hospitality acquisition
Earlier this year at NYU IHIF we heard from a number of leaders in the hospitality industry on high-profile deals done in the market. The candid conversations covered valuation metrics, strategic alignment as well as the motivations of buyers and…
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Africa's Hotel Sector Leads the World in AI Adoption, New Study Reveals
Hotel chains in Africa and the Middle East are leading the world in AI adoption and integration, according to a new global study by h2c, commissioned by hotel technology provider Profitroom…
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Inside the boutique hotel balance
Independent and boutique hotels face the same labor and cost pressures as branded properties, but with fewer economies of scale and higher expectations for personalised service.
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Bvlgari Hotels shine spotlight on Italy’s women of organic wine
Bvlgari Hotels & Resorts has launched a new global wine list celebrating 22 pioneering Italian women in organic viticulture, uniting luxury hospitality with sustainability and empowerment.
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