How To Increase Profits Using Direct Booking?
Direct booking is a trend that is becoming more and more popular among guests. They want to receive a full offer, without intermediaries and with 24/7 reservation access…
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The best parts of hospitality begin with a conversation; A quality tech vendor will do everything in its power to provide up-to-date information, templates for training, and in-person demonstrations
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GO PAR is the new and exciting measurement everyone is talking about in the hotel business. But let’s be honest. It is a bit of a stretch to comprehend. It is a little more complicated than REVPAR.
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Hotels Seek Out the Ordinary in 2022
Hoteliers appreciate predictability…
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Digital Trends to Improve the Guest Experience and Drive More Business
Whether it’s trip stacking, virtual reality, “benchmarketing,” or other hotel marketing trends, hoteliers have overwhelmingly been part of the late majority to take advantage of technology and use it to provide better service both onsite and…
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Bazin: Accor showed significant improvement in ’21
In its full-year 2021 report, Accor said that RevPAR trended upward from April through December, with ADR coming close to—or, in some regions, even surpassing—2019 levels.
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Focus on your system in 2022: future-proof PMS for Europe
The light at the end of the tunnel is, at last, getting brighter, countries are loosening their restrictions, and travel is on its way back…
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Why every hotel (even your own) is your competition in a disrupted market
Most hoteliers would like to think they know who their competition is today. After all, hoteliers spend a great deal of time, expense and effort trying to understand what markets their competition is targeting and how they attract business…
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Hotels’ Unexpected Revenue Driver: Customer Service
With recent advances in technology, hotel CTOs have an opportunity to transform customer service from a reactive cost center to a proactive revenue driver.
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Where Do Solar and Electric Vehicle Charging Fit Into Your Revenue Strategy?
Last June, MGM Resorts International activated a solar park that will power up to 90% of its 13 Las Vegas properties…
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Hotel CEOs Expect Labor, Inflation Pressures on Profitability To Be Long Term
The desires to deliver positive experiences for guests and maintain profits have never been more at odds in the hotel industry than they are now, and executives speaking at the 2022 Americas Lodging Investment Summit said there's a simple reason for…
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Hospitality Financial Leadership – Why Managing the Budget in Your Hotel is Like Playing Baseball
That’s a big statement because if you are involved in the budget in your hotel and you have played baseball then you are probably saying to yourself that I am off my rocker.
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Hospitality Financial Leadership – Why Is Hotel Accounting Different?
I heard this about 40 years ago and it has stuck with me. I was a newbie cocktail waiter working part time in my hometown hotel…
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Three ways to use data in day-to-day hotel operations
Anyone in the industry will tell you that the daily operations of a hotel are complex. Beyond responding to the challenges presented by the COVID-19 pandemic, hoteliers juggle a serious list of to-dos…
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The Rise of Mobile Direct Bookings: What Should Hotels Do About It?
In this article, we analyze the rise of mobile bookings over the past two years, how it is expected to continue growing in 2022, and how Hoteliers should adapt their online sales and marketing strategies to meet this rapidly-growing demand…
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What to look for in a hotel revenue manager
Following the events of the past two years, it’s easy to see that hospitality is transitioning into a new era. Guest preferences are changing, and technology is giving operators more room to run hotels their way…
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Revenue Stream Diversification to Drive Hotel Profitability in 2022
JLL Hotels & Hospitality releases its first annual Global Asset Management Report detailing what hotel owners should consider as travels returns
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HB Exclusive: 10 best practices to increase incremental revenue
Incremental revenue doesn’t have to be a bonus. With a machine learning (ML)-based merchandising program, it can be a reliable revenue stream.
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