Restaurants Face an Extortion Threat: A Bad Rating on Google
Emails sent to dozens of restaurants, including those with Michelin stars, threaten a barrage of one-star reviews unless owners pay.
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Ten years ago, I was somewhat entertained and charmed by the likes of Ramsey, Oliver and Harriot. Their cooking shows were a step up in culinary entertainment. I was a fan…
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How a train fan solved a real life Orient Express mystery
French railway aficionado Arthur Mettetal was watching a video on YouTube when some parked train carriages in the corner of the frame caught his eye.
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Dubai restaurants awarded first-ever Michelin stars for the Middle East
Home to the world's tallest building and the world's deepest pool, Dubai is a hub for the spectacular -- from its architecture all the way down to its food…
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The New Frontier in Restaurant Technology
Restaurants may not always be able to make waits shorter, but they can make them better for the customer. Here's how.
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HTNG Checks In: AHLA Launches Hospitality Is Working Campaign with Focus on Reigniting Travel
The campaign will include television and digital advertising as well as AHLA events around the country alongside local hoteliers, economic development organizations and community groups.
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Complimentary hot breakfast is back, and hotels strive to deliver
Once a symbol of pandemic-era hospitality, the cold grab-and-go breakfast bag has fallen out of fashion, as hotels strive to not only bring back hot breakfast and buffets but also ensure their spread is better than ever…
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NEW HOTEL BRAND MAKES THE FOOD THE ATTRACTION
A celebrity chef and a veteran luxury hotelier have announced a new hotel brand where regional food is the star.
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9 Strategies to Retain Restaurant Talent
With the US seeing no end to the worker shortage in the near future, focusing on employee retention is the only clear solution to keeping restaurants staffed.
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What if hope is not a business plan?
It seems the new normal in hotels is smaller sales teams and the battle cry from these teams is “We are too busy to sell.” RFPs are rolling in again and all they can hope to do is to keep up with them—one at a time…
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Vegan philosophy: To be or not to be plant-based?
Amid the cacophony from the social networks and other media, the word VEGAN is becoming more and more talked about…
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Reasons to hire F&B management companies
The ever-evolving state of the restaurant industry has made restaurant management as relevant as it is challenging. Ralph Nader, CEO of Amber Consulting, unpacks this topical issue.
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Sustainability in Hospitality: Building Trust Through Transparency
Is sustainability in the hospitality industry just another trend? Is it one more thing to "check off the list" for General Managers and Marketing Directors to gain a competitive edge or catch up with the hotel next door that just got a green label…
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Finnair launches new long-haul premium economy and business class dining concepts
Finnair has launched new premium long-haul dining concepts, to coincide with the recent launch of the carrier’s new business and premium economy seats.
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From B&B to B&L for a hotel package
The bed and breakfast (B&B) bundle is the classic of classic packages that nearly any hotel can use to help build revenues…
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Focus on Hotels: Destination wedding bliss
When it came to pulling off a picture-perfect wedding, Kerri Brewster faced a bit more pressure than most brides.
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Celebrity chef Mario Batali is acquitted of groping woman at Boston restaurant
Celebrity chef Mario Batali was found not guilty Tuesday at a bench trial on charges of indecent assault and battery related to the alleged groping of a star-struck patron at a Boston restaurant in 2017…
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The Most Important Employee in Your Business
Is the CEO or owner the most important employee of a business? They are the people who make the big decisions and determine the vision and strategy of the company…
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