Google Changing How We Book Everything from Hotel Rooms to Tours to Flights
Google and a group of major retailers launched a new tool (Universal Commerce Protocol), the takeaway is shopping will no longer depend on clicking through a website.
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Louis Vuitton launches hotel-inspired pop-ups in Shanghai and New York
The “Louis Vuitton Hotel” is open in Shanghai until January 18, while the NYC pop-up runs through April.
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Dar Global launches The Trump International Golf Club, Wadi Safar
The golf course will be spread over 2.6 million square meter site, and feature a gated community, a luxury Trump hotel and premium residences
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Hotels Lying About Toiletry Brands: How Common Is It, And Does It Matter?
I have to say, I really find it disappointing that hotels play these kinds of games, especially over longer periods of time…
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Social Engineering at the Front Desk: A Growing Threat for Hotels
Every day, hotel front desk staff welcome new guests and collect their personal identifiable information (PII), such as names, addresses, emails, credit card numbers, and even passport data. This trove of data makes hotels attractive targets for…
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When will humanoid robots start cleaning my hotel room?
As we enter 2026, humanoid robots are no longer a futuristic concept. They are being tested in factories, warehouses, and even domestic environments. With labour shortages still pressuring hospitality operations, the question is no longer if robots…
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The other day I spent time with a few of the truly serious humans in the world of networking and security last week. I always find discussions with these industry experts fascinating, particularly the insights into the thought processes of those on…
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What to expect from hospitality and travel technology in 2026
2026 will be defined by two forces: frictionless travel experiences and the industry’s struggle to keep up with AI‑driven change. The hotel industry needs to move from fragmentation to a unified system, but the speed of AI innovation is creating…
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Entering the Era of Stagnation: PR and Communications Predictions for 2026
Midas PR founder Dr Karine Lohitnavy-Frick offers a different perspective on the year ahead
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P.K. Mohankumar spent forty years at the Taj group learning hospitality is not magic but meticulous, slightly mad devotion to detail.
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AI’s Ridiculous Response to a Ridiculous Question
As I write this article, I’m at the CX Malaysia conference, where I was the opening speaker, watching Dr Shreekant Vijaykar of COPC Inc, one of the other speakers, talk about AI and how you can’t always trust its responses…
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3,000 budget hotel operators suffer losses amid rise of unregistered online lodging platforms
MALAYSIA is estimated to be losing about RM58 million annually in revenue from the hotel industry due to the growing use of unregistered online accommodation booking platforms, a trend that has significantly affected the survival of local budget…
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In the sleek, rain-slicked streets of Amsterdam, a new and unsettling demographic is becoming increasingly visible: the working homeless. It is a phenomenon that is no longer confined to the fringes of society. In the shadow of the Rijksmuseum and…
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Where ski butlers unclip your boots: Is this Europe's poshest ski hotel?
Butlers used to be people who fetched and carried plates, topped up wine glasses and cleared the table after lunch and dinner.
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How Stephan Bösch brought Brenners Park-Hotel & Spa back to life after its renovation
How do you breathe new life into a place where history lingers in every corner? Monocle sits down with Stephan Bösch – the new managing director of Brenners Park-Hotel & Spa in Baden-Baden, southwestern Germany – as the retreat emerges from the most…
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A 289-foot superyacht refitted for 12 guests, complete with a three-deck atrium, VIP terrace, and a sail that doubles as an outdoor cinema.
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Acquisition of Hotel in Makkah Considered Not in Line with Mandate and Intermediary
The decision of Danantara to acquire land and the Novotel Makkah Thakher City Hotel in Makkah City, Saudi Arabia, is considered not in line with the main mandate of the institution…
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Why 2026 Hospitality Trends Are Useless for Your Hotel
It’s that time of year again. The holiday decorations are up, the budget reviews are dragging on, and your inbox is drowning in "The Top Trends for 2026."
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