Why luxury Scottish hotel firm is looking to youth to develop talent of the future
A Scottish hotel group has welcomed nearly 20 apprentices as part of an initiative aimed at boosting the number of young people working in the sector.
read more
By tag
Select Tags:
Edinburgh hotel apologises as £436-a-night guest 'has to queue for biscuits'
An Edinburgh West End hotel manager has apologised after a guest slammed staff for having to “queue to buy a biscuit” after paying £436 for one night.
read more
Victims reveal the horrors of sex trafficking at more than 100 hotels
Sex trafficking survivors say the hotel chain ignored obvious signs that they were being trafficked to protect its profits. The company is set to face hundreds of lawsuits across the country, write Richard Hall and Alicja Hagopian…
read more
Inspiring the next generation: an interview with Morten Malting
Ahead of HSMAI Europe’s first ‘Future You’ to be staged in The Netherlands , we catch up with one of the event’s key speakers, Morten Malting, Food & Beverage Director Norway, at Scandic Hotels, and a new member of the association’s People & Culture…
read more
7 trending revenue streams for your hotel in 2024
As the hospitality industry continues to evolve in response to shifting consumer preferences and technological advancements, hotels are redefining their approach to revenue generation. Recognizing the need to adapt and diversify, forward-thinking…
read more
Break These 6 Rules When Job Searching
Break the first rule that says your resume must show every job you have ever had in your career.
read more
Shaping leadership with Anders Johannesson of Hilton Dubai
Anders Johannesson, GM of Hilton Dubai Creek Hotel & Residences, discusses his hospitality journey and explains how a collaborative philosophy is the driving force behind the success of the property.
read more
76% of surveyed hotels report staffing shortages
More than three-quarters of surveyed hotels are experiencing a staffing shortage, and hotels are increasing pay, benefits, and perks to recruit and retain employees, according to a May survey of hoteliers conducted by the American Hotel & Lodging…
read more
Addressing the Unseen Challenges of Hotel Work
Stellar customer service, exquisite facilities, and well-stocked amenities are the hallmarks of the hotel industry. Guests and patrons expect hospitality when paying for these services, whether for vacation, business, or other purposes…
read more
Hotel Industry Leader Jim Petrus Launches Petrus Hospitality Advisors
A New Consultancy Providing Asset Management And Strategic Guidance For Developers, Owners And Operators
read more
What Personalized Hospitality Is and What It Isn't
As a hotel conference speaker opinion writer, I always try to stay up on the very latest innovations and tech solutions, and so I start each day by reading at least a half dozen lodging industry eNewsletters…
read more
Union calls Virgin Hotels’ ‘final’ offer in contract negotiations ‘inadequate’
Virgin Hotels Las Vegas’ latest contract proposal for employees is “unacceptable for workers,” Culinary Union Secretary-Treasurer Ted Pappageorge said Thursday.
read more
Robot-phobia could exacerbate hotel, restaurant labor shortage
Using more robots to close labor gaps in the hospitality industry may backfire and cause more human workers to quit, according to a Washington State University study.
read more
RiseHY sees 5,700 ‘Opportunity Youth’ join Hyatt
Hyatt since introducing its RiseHY program in 2018, more than 5,700 Opportunity Youth (those from under-resourced communities, between the ages of 16 and 24) have joined Hyatt or a Hyatt hotel. This marks a significant step toward Hyatt’s global…
read more
Mandarin Oriental Mayfair unveils uniform designs
Mandarin Oriental Mayfair has unveiled the designs for its uniform, ahead of the hotel’s long-awaited opening.
read more
Younger generations want flexibility and growth. It’s exactly what the hotel industry can offer
“I’m Danny and I’m with Hilton.” It’s how I’ve started so many conversations over my last 35 years working in the hospitality industry. Why that way? Because for me, it’s about so much more than a title; it’s about the pride and passion I have for…
read more
Whitbread to cut 1,500 jobs as it expands hotel business
Pub and hotel company Whitbread will cut 1,500 jobs as it restructures its business. The company said it would close more than 200 branded restaurants, which include Brewers Fayre and Beefeater, and expand its hotel business…
read more
A Recap of TravelBoom's 2024 Hotelier Study
TravelBoom’s 2024 Hotelier Study takes an insightful look at the current market and industry hurdles and offers solutions for overcoming these challenges. The study surveyed more than 50 hoteliers operating a variety of transient hotels, resorts…
read more