‘NO HIDDEN FEES ACT’ AIMS TO CURB MISLEADING ADVERTISING BY HOTELS
The recently introduced 'Hotel Fees Transparency Act' also seeks to enhance consumer transparency - THE U.S…
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MGM Resorts booked all-time hotel revenue record during Las Vegas Formula 1 weekend, says CFO
MGM Resorts has revealed that last week’s Las Vegas Formula 1 Grand Prix weekend was the highest grossing weekend for hotel revenue in the company’s history…
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HOTEL FINANCIAL PERFORMANCE INFLUENCED BY CHANGES IN F&B OFFERINGS
Beverage venue revenues, public-room rental and A/V revenue saw greatest POR revenue change - THE 2020 COVID-influenced lodging industry recession resulted in some noticeable changes to the way hotels provide F&B service…
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Macau hotel occupancy rate hits 82.8% in October, led by 5-star hotels
The average occupancy rate of Macau’s hotel rooms grew by 41.1 percentage points year-on-year to reach 82.8% in October, also improved from the 78.6% rate notched in August…
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Spotlight Interview: Mark Lewis, Founder and CEO at HotelREZ
Twenty years ago, Mark Lewis founded HotelREZ, creating one of the largest and highly awarded hotel distribution consortia, as well as launching World Rainbow Hotels, the world’s only GDS-enabled consortia for the LGBTQ+ market…
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Hotel rate increases may have ‘plateaued’
The increases in global hotel rates seem to have “plateaued” across most regions, according to analysis of the latest industry figures…
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Lagos Implements Digital Revenue Collection for Hotels and Restaurants
The digitalization of the procedure for collecting the hotel occupancy and restaurant consumption taxes from owners of the state’s facilities—hotels and restaurants—has been announced by the Lagos State Internal Revenue Service…
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Hotel Cateys 2023: Revenue Manager of the Year – Doris Woehnl, Rosewood London
As director of revenue management and a key member of Rosewood London's executive committee, Doris Woehnl has consistently met and exceeded revenue targets, implemented greater cross-departmental collaboration and given immense support and…
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Olympics-Soaring hotel prices, crackdown on illegal renting to hit Paris 2024 experience
PARIS, Nov 20 (Reuters) - Visitors heading to Paris for next year's Olympics face major accommodation problems amid soaring hotel prices and a crackdown on rentals of tourist apartments…
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The Dark Side of Revenue Management: Avoiding Ethical Pitfalls
The Temptation of Hidden Fees Rate Manipulation - Let’s face it; we’ve all been tempted to play with rates to boost revenue. It’s the oldest trick in the revenue management book, you might even say that’s exactly what revenue management is…
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The Global Wellness Tourism Sector Surpasses $814 Billion Market Share
Over the past decade the global wellness tourism sector has gobbled up a huge segment of the travel industry’s market share…
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Hotel Receptionist Got Even With A Scammer By Getting Them Fired From Their Job
What do most people do when they get bored at work? Look at their phones? Fall asleep on their desk? Well, not this person! They ended up going above and beyond the call of duty in order to get even with a scammer…
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New tool for hotel contracts, Cyberlogic moves closer to tour operators
The Greek travel tech company Cyberlogic, an expert in DMC software, is expanding its product range. A new solution is now available for tour operators to centrally manage and control hotel contracts and hotel content…
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Death by a thousand fees: Customers navigate minefields of hidden charges
When did it become common practice for companies to charge people to death at point-of-sale, after pulling them in with lower advertised prices? In an age where transparency in pricing should be the norm, consumers are navigating a minefield of…
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Surge in pent-up demand drives rise in occupancy rates and room rates. The proportion of midrange and prime hotels, which are more profitable, is up after budget brands took the brunt of pandemic closures, analysts say…
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Hotel chef who complained about 'unfair’ share of tips raised ‘important questions’, WRC finds
A hotel chef who complained over how his employer divided customer tips among staff has raised “important questions” over how new legislation governing the payment of tips and gratuities is being applied, according to the Workplace Relations…
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Dinner tonight? Restaurant industry hits record turnover in Denmark during 2023
Denmark’s restaurants are doing a roaring trade, while huge numbers of new hotels are opening and tourists are pouring in…
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September heatwave boosts hotel demand
ADR and RevPAR increased to near pre-pandemic levels for both London and across the country as people made the most of the Indian summer…
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