Exclusive: Accor’s Bazin on How Travel Portfolios Are Changing
Luxury Travel Advisor’s parent company, Questex, owns the International Hospitality Investment Forum (IHIF), which recently convened in Berlin, bringing over 1,200 senior leaders in global hospitality investment and development together for the…
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Marriott CEO Speaks on “Where do We Go From Here?”
Luxury Travel Advisor’s parent company, Questex, owns the International Hospitality Investment Forum (IHIF), which recently convened in Berlin, bringing over 1,200 senior leaders in global hospitality investment and development together for the…
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With So Many People Quitting, Don’t Overlook Those Who Stay
For anyone who doubted, the data is in. The “Great Resignation” is real and it’s happening. The U.S. Department of Labor reports that during the months of April, May, and June 2021 a total of 11.5 million workers quit their jobs. And it’s not over…
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Gilda Perez-Alvarado receives 2021 Castell Award
Officials of Castell Project Inc., a 501(c)3 nonprofit organization dedicated to accelerating the careers of women professionals in the hospitality industry have named Gilda Perez-Alvarado, global CEO, JLL Hotels & Hospitality, as the recipient of…
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HB on the Scene: CEOs discuss labor crunch at The Lodging Conference
The hospitality industry gathered at The Lodging Conference at the JW Marriott Desert Ridge Resort here, and the atmosphere was one of positivity as everyone was excited to be together to discuss business and spend time with old friends…
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Clean guest data and why it matters
Even with the best intentions and training in place, it’s very easy for hotels to experience data inaccuracies…
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What if Labor Shortage Is a Long-Term Threat to the Hospitality and Tourism Industry?
The U.S. economy finally shows signs of a strong recovery from the pandemic…
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Successful Talent Retention in the 21st Century Workplace. Focus on Hospitality & Leisure
With the developments over the past 18 months, it is more important than ever for hotel owners and operators to retain their top-performing employees.
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HB Exclusive: Wyndham webinar offers staffing tips for owners
During the Wyndham Hotels and Resorts webinar, “Effectively Operating Your Hotel When Faced with Staffing Challenges,” Steve Raposa, senior director, franchise operations & quality, Wyndham, guided the conversation with Tracy Ripa, SVP, North…
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Hotel Bookings Globally Hit Their Highest Point Since the Start of the Pandemic
While uncertainty continues to dominate headlines, there is a new constant that remains chronically underreported. Booked travel. In fact, it’s now been four consecutive months that hotel bookings globally have remained over 60% of 2019 levels…
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Hotels Must Learn Lessons from Airlines to Bounce Back Stronger After Pandemic
Using interconnected technology platforms to drive the digital transformation of the industry and provide guests with increased choices and control over their stay will be the key to success.
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3 Lessons Learned doing Task Force at a Resort in 2021
A recent task force assignment sent me to a high end resort in Florida as Food & Beverage Manager. While there still are plenty of challenges to be met during this recovery period in the industry, there are also many encouraging signs of a strong…
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It’s time for hotel finance teams to re-evaluate their budget drivers
As we are all aware, budgeting for 2022 will present some challenges. Without a crystal ball, we are going to need to use our knowledge to form new ways to plan for our future.
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Hotel Finance Teams: Time to Re-Evaluate Your Budget Drivers
When budgeting for 2022, historical data is no longer appropriate. Instead, hoteliers must establish a new baseline data set.
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Kempinski Extends Bernold Schroeder's Mandate As Chairman of the Management Board of Kempinski
The Kempinski Supervisory Board has resolved on an early extension of Bernold Schroeder’s mandate as Chairman of the Management Board of Kempinski AG and confirmed his role as Chief Executive Officer of the Kempinski Group. Mr…
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Kenneth Macpherson of IHG on sustainable hotels and the return of business travel
Kenneth Macpherson is the chief executive officer for Europe, Middle East, Asia and Africa…
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BWH Hotel Group Announces Retirement of David Kong, President and CEO
BWH Hotel Group announced that David Kong, president and CEO, will be retiring at the end of 2021. Kong, the industry’s longest running CEO, joined Best Western Hotels & Resorts in 2001 and was named CEO in 2004…
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What Is the Staying Power of Stayover Housekeeping Service?
As the hotel industry continues to recover from the ongoing COVID-19 pandemic, there will almost certainly be opposing views on which pandemic-related service adjustments will have future staying power…
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